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popuper.exe / shnlog.exe [RESOLVED]


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#1
Frozztie

Frozztie

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hurmn, dont know houw to state this, saw another topic about the popuper.exe thingy, but it didnt really help me alot so im here stating basickly the same question, houw to remove it.
proplem is
1: my backround is replaced with something similiar with a blue screen of death :) telling me my computer "may" :) be inflikted with spyware :)
2: when i right click the desktop and klick properties i get 2 things to schoose between the screen saver options and screen size properties
3: quite often i get small adverts coming up that anti popup tools dont help against
4: a red triange danger icon pops up in my active/idle programs part on the lower right part of the screen (toolbar?)
5: lately a new prob apeard, my homepage aint blank as it should be its ;) DO NOT CLICK---> ""http://www.quicknavi...navigate.com/"" <--- DO NOT CLICK ;)

2 more things, when i ctrl+alt+del and try to shut down the evul :tazz: programs they are back on the list in about 1.5 seconds time :)

i do not want to have to reformat my pc again, i hate reinstaling everything from scratch *mutters*

hurmn.. i think thats all....
tyhusfar ive ran 2 antispyware programs, adaware and S&D spybot remover...
none of em helpd :)

ohwhell.. beloves the log... please help me if you can!



Logfile of HijackThis v1.99.1
Scan saved at 23:57:46, on 2005-05-08
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\Program\D-Tools\daemon.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program\Spybot - Search & Destroy\TeaTimer.exe
C:\Program\TuneUp Utilities 2004\MemOptimizer.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\intmon.exe
C:\Program\Internet Explorer\iexplore.exe
C:\Program\MSN Messenger\msnmsgr.exe
D:\Program\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...3C01&lc=041d
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presar...=search&ap=b204
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...=search&ap=b204
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&ap=b204
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presa...3C01&lc=041d
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hpB588.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AHQInit] C:\Program\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [SmcService] C:\Program\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\Program\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program\TuneUp Utilities 2004\MemOptimizer.exe" autostart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {CA6BA35C-17D2-4150-ABB8-583B38B04B0B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {CA6BA35C-17D2-4150-ABB8-583B38B04B0B} - (no file) (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.ho...es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program\TuneUp Utilities 2004\WinStylerThemeSvc.exe
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#2
greyknight17

greyknight17

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Welcome to GTG.

I want you to boot into Safe Mode to do the fixes here, but make sure that Spybot's TeaTimer program is NOT running. It shouldn't be, but check. We need it disabled or closed before doing the fixes here.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download WinsockFix and unzip it. Then double-click on it to run it.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Don't run it yet.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

New.Net

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...3C01&lc=041d
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.presar...=search&ap=b204
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...=search&ap=b204
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presar...=search&ap=b204
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://desktop.presa...3C01&lc=041d
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hpB588.tmp
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\Program\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O9 - Extra button: Microsoft AntiSpyware helper - {CA6BA35C-17D2-4150-ABB8-583B38B04B0B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {CA6BA35C-17D2-4150-ABB8-583B38B04B0B} - (no file) (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net


Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):

C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\intmon.exe
C:\WINDOWS\System32\msmsgs.exe
C:\WINDOWS\System32\hpB588.tmp
C:\Program\NEWDOT~1\


Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

For the wallpaper problem:

Right click on http://www.greyknigh...pairDesktop.reg and download that file. Double click on it and click on Yes when it asks you if you want to merge it into the registry. Once that's done, restart your computer.

Login as usual and now right click on your Desktop and go to Properties. Next go to Desktop tab->Customize Desktop button->Web tab. Uncheck everything listed there. Then delete all the entries listed except for 'My Current Home Page'. Click OK and OK.
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#3
Frozztie

Frozztie

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ok, ive done everything you asked exept the absolutely last part wich i didnt really understand houw to do =/

heres the logfile

Logfile of HijackThis v1.99.1
Scan saved at 10:49:13, on 2005-05-09
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program\D-Tools\daemon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program\Spybot - Search & Destroy\TeaTimer.exe
C:\Program\TuneUp Utilities 2004\MemOptimizer.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program\MSN Messenger\msnmsgr.exe
C:\Program\Internet Explorer\iexplore.exe
D:\Program\Special spyware removal tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Länkar
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program\SPYBOT~1\SDHelper.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AHQInit] C:\Program\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [SmcService] C:\Program\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program\TuneUp Utilities 2004\MemOptimizer.exe" autostart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xportera till Microsoft Excel - res://C:\Program\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program\ICQ\ICQ.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program\Messenger\MSMSGS.EXE
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplane...DC_1_0_0_44.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by2fd.bay2.ho...es/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program\Sygate\SPF\smc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program\TuneUp Utilities 2004\WinStylerThemeSvc.exe
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#4
greyknight17

greyknight17

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For that last part, I just want to know if you have a wallpaper/background problem? If not, ignore that last step.

Your log is clean.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

Make sure to get the latest updates for Windows and Internet Explorer at http://v5.windowsupd...t.aspx?ln=en-us.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
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#5
greyknight17

greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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