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Internet connection issues


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#1
Aero375

Aero375

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Hey everyone. Im looking for a little help :\

My internet connection has been somewhat...unreliable for the past year or so; but as of late its gotten worse.

Every now and then Ill be surfing the web and my internet will go out at the drop of a hat. I try renewing my IP adress as that usually fixed it(At one point in time) but now it cant renew. I reset tcp/ip as well to no avail. So I figure it was my ISPs fault.

I ask them to ping my modem and they say its all good on their side, so I figure it has to be my computer. I try dropping my firewall, disabling any AntiVirus software anything I can think of that might be interfering with it; and of course nothing works.

So I give up for a few hours or go to bed if its late. Anyways when I go check it back in a few hours(sometimes as many as 10hrs~ highest was 24 hours) I magically get my access back. Now this only happened once a month for a while, but lately its been more frequent and its starting to really annoy me.

Anyways I figured I should ask people for ideas of what it could be. Any help would be appreciated.

Thanks in advance.

Side note~:
Windows XP OS
D-Link DSL-300G adsl modem
Not wireless

If you need any more specific info Ill try my best to get it for ya.
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#2
Dan

Dan

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Hey Aero375 -- welcome to G2G :)

The next time you lose your Internet connection, please perform steps 1 & 2. You can follow steps 3 & 4 at any time.

Step 1 - Connectivity test:
  • Press Start
  • Select Run
  • Type cmd and press OK
  • In the new command prompt window, please type the following commands (*Note: each ping will take approximately 10 seconds to complete; wait for the command prompt to return before you type the next one. Also, the single '>' and double '>>' are intentional; please type the commands exactly as they appear):
    • ipconfig /all > C:\results.txt
    • route print >> C:\results.txt
    • ping 127.0.0.1 >> C:\results.txt
    • ping google.com >> C:\results.txt
    • ping 209.85.171.100 >> C:\results.txt
  • Once the above commands have completed, navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.
Step 2 - Attempt to release and renew your IP:
  • Click Start, select Run, type cmd and press OK
  • In the new command prompt window, please type the following commands:
  • ipconfig /release
  • ipconfig /renew
*Note: If the above commands generate an error, please post the exact error.
Step 3 - Event Log/Viewer errors/warnings:
  • Click Start, select Run, type eventvwr and press OK
  • In the new window, look under the System log for any errors and/or warnings. If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning (denoted by a red 'x' or a yellow '!', respectively), and then copy/pasting the information from within.
    *Note: You'll mainly be looking for DHCP and TCP/IP errors/warnings.
Step 4 - Post an ipconfig when you have an active (working) Internet connection:
  • Click Start, select Run, type cmd and press OK
  • In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
  • Navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.
Thanks,
- Dan
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#3
Aero375

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Thanks a lot! I will do this next time my internet goes out.
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#4
Dan

Dan

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Thanks a lot! I will do this next time my internet goes out.

Okay :) Feel free to post the results of steps 3 and 4 at any time. :)

- Dan
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#5
Aero375

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Ok I have a ton of errors; a majority say 'Service control manager'; roughly 10 say dhcp; a few w32Time; and one sr.

As for warning a lot of: W32Time, tcpip, and E100B.

Note: There are many(near 100) SCM's, Several dhcp, as well as E100B; but to keep it short Ill pick one of each since all that varies is the time.



Date:3/18/09 Source: Service Control Manager
Time: 12:12:24 AM Category: None
Type: Error Event ID: 7023

The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Date:3/17/09 Source: W32Time
Time: 6:25:18 PM Category: None
Type: Error Event ID: 29

The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Date:3/10/09 Source: dhcp
Time: 9:13:37 PM Category: None
Type: Error Event ID: 1000

Your computer has lost the lease to its IP address 75.154.89.161 on the Network Card with network address 000CF1E98061.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Date:2/13/09 Source: dhcp
Time: 7:00:09 PM Category: None
Type: Error Event ID: 1000

Your computer has lost the lease to its IP address 75.154.96.15 on the Network Card with network address 000CF1E98061.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Date:2/11/09 Source: sr
Time: 3:49:37 PM Category: None
Type: Error Event ID: 1

The System Restore filter encountered the unexpected error '0xC000009A' while processing the file '8561_appcompat.txt' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.

Data: In bytes
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


on to warnings~~

Date:3/14/09 Source: tcpip
Time: 12:44:30 AM Category: None
Type: Warning Event ID: 4226

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.




Date:3/18/09 Source: E100B
Time: 3:30:35 AM Category: None
Type: Warning Event ID: 4

Adapter Intel® PRO/100 VE Network Connection: Adapter Link Down

Data(in Bytes)
0000: 00 00 04 00 02 00 58 00 ......X.
0008: 00 00 00 00 04 00 04 80 .......€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 04 00 04 80 ...€













Windows IP Configuration



Host Name . . . . . . . . . . . . : jordan-ncw81des

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-0C-F1-E9-80-61

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 75.154.84.200

Subnet Mask . . . . . . . . . . . : 255.255.192.0

Default Gateway . . . . . . . . . : 75.154.64.1

DHCP Server . . . . . . . . . . . : 75.154.64.1

DNS Servers . . . . . . . . . . . : 75.154.132.68

75.154.132.100

Lease Obtained. . . . . . . . . . : Wednesday, March 18, 2009 6:30:51 AM

Lease Expires . . . . . . . . . . : Wednesday, March 18, 2009 8:30:51 AM








Thanks for the help.
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