[itzakad0ozi3]

Hey, i purchased the hp dv2988nr laptop for school; however, i cant seem to connect or view unsecured networks at school and at the local coffee shop. ive reformatted the laptop and tried turning off the firewall to see if i can connect but no luck. when i disable the wireless and enable it i can see the unsecured network for a lil while but it still wont let me connect. im not computer illiterate but im certainly no expert so any help would be awesome.
oo and i searched and found quite a few sites and threads about this topic but no solid answer so far.

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Hey itzakad0ozi3 -- welcome to G2G

Have you ensured that you have the latest drivers installed for your network adapter? The next time you're trying to connect to an unsecured network, please do the following.

Step 1 - Export your wireless settings:

• Select Start
• In the Start Search field type cmd -- right-click on the cmd program and choose Run as administrator
• In the new command prompt window, type netsh wlan show all > C:\results.txt
• Navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.

In your post, include the name (SSID) of the network you're attempting to connect to.

Step 2 - Disable IEEE 802.1X Authentication:
Please follow the steps listed in this MS Article - Wireless Connection Is Periodically Lost -- I'm mainly interested in Part 1: Disable IEEE 802.1X Authentication.

Thanks,
- Dan

[Dan]

Hey itzakad0ozi3 -- welcome to G2G

Have you ensured that you have the latest drivers installed for your network adapter? The next time you're trying to connect to an unsecured network, please do the following.

Step 1 - Export your wireless settings:

• Select Start
• In the Start Search field type cmd -- right-click on the cmd program and choose Run as administrator
• In the new command prompt window, type netsh wlan show all > C:\results.txt
• Navigate to your C: drive and open the text file results.txt -- please copy/paste the contents of this file into your next response.

In your post, include the name (SSID) of the network you're attempting to connect to.

Step 2 - Disable IEEE 802.1X Authentication:
Please follow the steps listed in this MS Article - Wireless Connection Is Periodically Lost -- I'm mainly interested in Part 1: Disable IEEE 802.1X Authentication.

Thanks,
- Dan

[itzakad0ozi3]

hey so i went to the coffee shop after i got out of class and ran the test

the SSID is Black Horse Coffee

Wireless System Information Summary
(Time: 3/19/2009 7:06:45 AM)


=======================================================================
============================== SHOW DRIVERS ===========================
=======================================================================


Interface name: Wireless Network Connection

Driver : Atheros AR5007 802.11b/g WiFi Adapter
Vendor : Atheros Communications Inc.
Provider : Atheros Communications Inc.
Date : 4/27/2008
Version : 7.6.0.114
INF file : C:\Windows\INF\oem5.inf
Files : 1 total
C:\Windows\system32\DRIVERS\athrx.sys
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g
FIPS 140-2 mode supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Shared WEP-40bit
Open WEP-104bit
Shared WEP-104bit
Open WEP
Shared WEP
WPA-Enterprise TKIP
WPA-Personal TKIP
WPA2-Enterprise TKIP
WPA2-Personal TKIP
Unknown TKIP
WPA2-Enterprise Unknown
Unknown Unknown
WPA-Enterprise CCMP
WPA-Personal CCMP
WPA2-Enterprise CCMP
Unknown CCMP
WPA2-Enterprise Unknown
Unknown Unknown
WPA2-Personal CCMP
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
IHV Service Present : Yes
IHV Adapter OUI : [00 03 7f], type: [00]
IHV Extensibility DLL Path: C:\Windows\system32\athihvs.dll
IHV UI extensibility ClSID: {4a31b2f3-8714-4236-8b6f-5ba745a04ab7}
IHV Diagnostics CLSID : {00000000-0000-0000-0000-000000000000}


=======================================================================
============================= SHOW INTERFACES =========================
=======================================================================


There is 1 interface on the system:

Name : Wireless Network Connection
Description : Atheros AR5007 802.11b/g WiFi Adapter
GUID : 7b1eeeca-e560-47da-b4c0-bce2cb3998dd
Physical Address : 00:23:4d:d8:de:09
State : disconnected


=======================================================================
============================= SHOW SETTINGS ===========================
=======================================================================


Wireless LAN settings
---------------------
Show blocked networks in visible network list: No.

Only use GP profiles on GP configured networks: No.

Auto configuration logic is enabled on interface "Wireless Network Connection".


=======================================================================
============================== SHOW FILTERS ===========================
=======================================================================


Allow list on the system (group policy)
---------------------------------------
<None>

Allow list on the system (user)
-------------------------------
<None>

Block list on the system (group policy)
---------------------------------------
<None>

Block list on the system (user)
-------------------------------
<None>


=======================================================================
=========================== SHOW CREATEALLUSER ========================
=======================================================================


Everyone is allowed to create all user profiles.


=======================================================================
============================= SHOW PROFILES ===========================
=======================================================================


Profiles on interface Wireless Network Connection:

Group Policy Profiles (read only)
---------------------------------
<None>

User Profiles
-------------
All User Profile : KIDROBOT


=======================================================================
========================== SHOW PROFILES NAME=* =======================
=======================================================================


Profile KIDROBOT on interface Wireless Network Connection:
=======================================================================

Applied: All User Profile

Profile Information
-------------------
Version : 1
Type : Wireless LAN
Name : KIDROBOT
Control options :
Connection mode : Connect automatically
Network broadcast : Connect only if this network is broadcasting
AutoSwitch : Switch to more preferred network if possible

Connectivity settings
---------------------
Number of SSIDs : 1
SSID name : "KIDROBOT"
Network type : Infrastructure
Radio type : [ Any Radio Type ]
Vendor extension : Not present

Security settings
-----------------
Authentication : Open
Cipher : WEP
Security key : Present
Key Index : 1


=======================================================================
======================= SHOW NETWORKS MODE=BSSID ======================
=======================================================================


Interface Name : Wireless Network Connection
There are 7 networks currently visible.

SSID 1 :
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : TKIP
BSSID 1 : 00:17:c5:23:69:db
Signal : 76%
Radio Type : 802.11g
Channel : 1
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 2 : Black Horse Coffee
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:17:c5:23:69:dc
Signal : 74%
Radio Type : 802.11g
Channel : 1
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 3 : Mucknet BH
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : TKIP
BSSID 1 : 00:17:c5:23:69:dd
Signal : 72%
Radio Type : 802.11g
Channel : 1
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 4 : JH
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:1c:f0:57:24:b9
Signal : 24%
Radio Type : 802.11n
Channel : 1
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 5 : 2WIRE992
Network type : Infrastructure
Authentication : Open
Encryption : WEP
BSSID 1 : 00:1f:b3:ab:d3:69
Signal : 28%
Radio Type : 802.11g
Channel : 3
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 6 : 7773 2314
Network type : Infrastructure
Authentication : Open
Encryption : WEP
BSSID 1 : 00:0f:cc:ff:bb:00
Signal : 16%
Radio Type : 802.11g
Channel : 6
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 0 6 9 12 18 24 36 48 54

SSID 7 : wifi
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : TKIP
BSSID 1 : 00:1d:7e:0b:6f:ff
Signal : 22%
Radio Type : 802.11n
Channel : 9
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

[Dan]

Hello,

Well, your adapter is definitely picking up the network signal fine, as you can see here:

Wireless System Information Summary
(Time: 3/19/2009 7:06:45 AM)

...

SSID 2 : Black Horse Coffee
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:17:c5:23:69:dc
Signal : 74%
Radio Type : 802.11g
Channel : 1
Basic Rates (Mbps) : 1 2 5.5 11
Other Rates (Mbps) : 6 9 12 18 24 36 48 54

Please follow the steps listed in this MS Article [KB928233] -- Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers. After making the appropriate registry changes, as listed in the aforementioned article, please try to connect to one of the public networks again; are you able to? If you have any difficulty/problems/concerns following the instructions, please post here and we will attempt to guide you through it.

- Dan

[itzakad0ozi3]

hmm well i went back and tried what you told me. still cant seem to connect and i can only see the ssid when i disable the wireless and enable it again. then after a few mins the connection disappears. =[ any ideas?

[Dan]

Are you using third party software to handle your wireless connections, or the inbuilt Windows software (WLAN Autoconfig)? Have a look in your Event Log and see if there are any errors/warnings that occur around the time that you lose the list of available wireless networks.

Step 1 - Event Log/Viewer errors/warnings:

• Select Start
• In the Start Search field type eventvwr and press the ENTER key
• In the new window, expand Windows Logs and then select System -- this will display a list of all system events. Look for any errors and/or warnings (denoted by a red 'x' or a yellow '!'). If you find any, please post the relevant heading, along with the details inside by double clicking on the error/warning, and then copy/pasting the information from within.
  *Note: You'll mainly be looking for DHCP and TCP/IP errors/warnings -- however any and all errors may be relevant.

then after a few mins the connection disappears

So, do you actually connect to the network, for a short time? Then you lose the connection? Or do you never connect?

- Dan

[itzakad0ozi3]

it wont let me connect at all =[

[Dan]

So, can you walk me through the connection (attempt) process? What happens? What do you do? Any error messages?

Step 1 - Disable IPv6:

• Select Start
• In the Start Search field type ncpa.cpl and press the Enter key on your keyboard.
• In the new window, right-click on your Wireless Network Connection and select Properties.
• In the This connection uses the following items section, remove the tick beside (i.e. disable) Internet Protocol Version 6 (TCP/IPv6) and then press OK.

See if you can connect to the network now.

Were there any errors in the Event Log?

[itzakad0ozi3]

so i tried it, and still isnt going through =/ i tried manually making the network by typing the ssid in myself, but it still didnt go through. also i dont get any error it just says not receiving any information from the router or somethin

[Dan]

also i dont get any error it just says not receiving any information from the router or somethin

Let's see if you are indeed getting a connection. The next time you try to connect to the public network, please do the following:

• Select Start
• In the Start Search field type cmd -- right-click on the cmd program and choose Run as administrator
• In the new command prompt window, type ipconfig /all > C:\ipconfig.txt
• Navigate to your C: drive and open the text file ipconfig.txt -- please copy/paste the contents of this file into your next response.

Thanks,
- Dan