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Attn: Artellos - BSOD


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#1
rory88

rory88

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Hi Artellos,

Below is the message we get on our BSOD. We have been getting this message for over a year, so I don't know where to start as far as isolating hardware etc.

If you want to email me it is [email protected]

Thanks Randy

Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA

The Stop 0x50 message indicates that requested data was not in memory. The system generates an exception error when using a reference to an invalid system memory address. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

Possible Resolutions:

• If you added new hardware recently, remove and replace the hardware to determine if it is causing or contributing to the problem. Run diagnostics software supplied by the hardware manufacturer to determine if the component has failed.

• Stop 0x50 messages can also occur after installing faulty drivers or system services. If the file name is listed, you need to disable, remove, or roll back that driver. If not, disable the recently installed service or application to determine if this resolves the error. If this does not resolve the problem, contact the hardware manufacturer for updates. Using updated drivers and software is especially important for network interface cards, video adapters, backup programs, multimedia applications, antivirus scanners, and CD mastering tools. If an updated driver is not available, attempt to use a driver from a similar device in the same family. For example, if printing to a Model 1100C printer causes Stop 0x50 errors, using a printer driver meant for a Model 1100A or Model 1000 might temporarily resolve the problem.
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#2
happyrock

happyrock

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this sounds like a memory issue
Memtest86+ is a comprehensive, stand-alone memory diagnostic tool. Basically, you need to put it to a diskette or cd to install the tool which will be later used to boot your computer and then perform the test....get it here
for floppy get the 6th one down...Download - Pre-Compiled package for Floppy (DOS - Win)
for the cd version get the 8th one down...Download - Pre-Compiled Bootable ISO (.zip)

There are two ways to run Memtest86....

1. Using a floppy diskette.

Download Memtest86 then save it to your desktop.

Once download completes, right-click on memtest.zip
In the left hand column, click "Extract all Files". The Extraction Wizard will open.
Click Next, then extract to Desktop so you can easily locate it later.
Click ok.

Now to install the utility on a diskette.

Double-click on install.bat then follow the prompts to create the bootable diskette.
Boot computer via floppy disk.
Once loaded, the test will automatically run itself.
let it run for at least 3 hours then note any error/messages you receive ...it will run until you press the ESC key

2. Using a cd.

Download Memtest86 then save it to your desktop.

Once download completes, right-click on memtest.iso.zip.
In the left hand column, click "Extract all Files". The Extraction Wizard will open.
Click Next, then extract to Desktop so you can easily locate it later.
Click ok.

Now "burn image" (memtest.iso) to a cd using Nero or any burning program you have that will burn .ISO files (image)

if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. click on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

Set the bios to boot computer using the CD drive...or floppy first...depending which version of memtest you got...
the test will automatically run itself as soon as you boot up
let it run for at least 3 hours then note any error/messages you receive ...it will run until you press the ESC key...if you want a thourogh test...let it run overnight...if you get ANY ERRORS you will have to replace the ram
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