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Wireless and Norton issues


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#1
skywalker627

skywalker627

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Here is my hijackthis log, hope someone can help me.My wife was using the computer (she is a bit click happy when toolbars and such are asked to add) and this is what I came home from work to, I have been unable to figure it out as of yet but will post anything I do figure out. I get a Norton auto protect error when the computer starts up and auto protect, protection updates and phishing protection update errors.

Edited by kahdah, 24 March 2009 - 05:02 AM.

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#2
Dan

Dan

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Hey skywalker627 -- welcome to G2G :)

I suggest you go to the Malware Forum and run all the steps located in the START HERE thread. These self-help tools will allow you to clean up to 70% of problems on your own. If you are still having problems after performing these steps, then please follow Step Five: Rootkit Detection and Step Six: Post an OTListIt2 Log; ensure you post your logs in the Malware Forum. If you are unable to run and/or post any of these logs, then mention that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Thanks,
- Dan
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