[sam1714]

I have a sony hanycam, and I use the "Sony Handycam DVD+RW" disks to film things on. I need to edit the videos, but I can't even get them to show up on the computer. I have an HP Pavilion laptop home edition, and it uses windows XP. I have finalized the disks, but when I insert them into the computer nothing shows up or pops up, and I can't locate the disks.

I have been working on this problem for 2 weeks and can not come up with a solution. I am really frustrated.... so any help would be greatly appreciated! Please Please Please help me!

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that is one of the things i HATE about that camera.....did you format the disks for editing on the camera or format them to edit on the computer? if you did it to edit on the camera....the disk won't show up in the computer (for some stupid reason)...you've got to leave the disk in the camera...hook the camera up to the computer via usb and use the sony software to export the video....i've had some success having the sony software detect DVDs that are actually inserted into the computer and not the camera...but the camera still has to be plugged in to use that software (how stupid is that?)

[dsenette]

that is one of the things i HATE about that camera.....did you format the disks for editing on the camera or format them to edit on the computer? if you did it to edit on the camera....the disk won't show up in the computer (for some stupid reason)...you've got to leave the disk in the camera...hook the camera up to the computer via usb and use the sony software to export the video....i've had some success having the sony software detect DVDs that are actually inserted into the computer and not the camera...but the camera still has to be plugged in to use that software (how stupid is that?)

[sam1714]

Thank you so much for your help! I am not sure how I formatted it, it just asked it I wanted to format the disk and I clicked format disk. I will definitely try exporting it with the USB wire, and see how that works. That seems like it might be the problem. Do you know if I can then transfer it to windows movie maker to edit it? I heard that Windows movie maker may not be compatible.

Also, I don't know if this is related to the same problem or not, but for some reason my computer isn't recognizing any disks at the moment. I tried putting a CD in earlier, and it wouldn't take that either. I have no idea what's going on with my computer at the moment.

[dsenette]

Thank you so much for your help! I am not sure how I formatted it, it just asked it I wanted to format the disk and I clicked format disk. I will definitely try exporting it with the USB wire, and see how that works. That seems like it might be the problem. Do you know if I can then transfer it to windows movie maker to edit it? I heard that Windows movie maker may not be compatible.

no it won't be directly accessible in movie maker (not sure why but it won't be) i usually use MediaCoder to convert it over to wmv before i get into movie maker...

Let's have you uninstall the DVD-Drive and then have you reboot and let windows reinstall the drivers for it. To do this, do the following:

• Go to START-->RUN and type devmgmt.msc
• In the new window that appears, click the + symbol next to CD/DVD-ROM Drives.
• Locate the drive in question and right-click it and choose UNINSTALL.
• Once it's finishing uninstalling, reboot your computer.

Once it's rebooted, try putting a DVD in it again and see if the same thing happens.

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If after rebooting you are still having problems, try the following:

Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose Export. Name this file "filters" and save it to your desktop. This file can be deleted when it is determined it is no longer needed.

In the right pane, if either UpperFilters or LowerFilters are present, right click on it and choose Delete...accept the deletion. Delete both if they are both present.

Close Registry Editor and reboot.

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If after doing that your drive still doesn't show up, please download CDGone from HERE. Once it's downloaded, extract the files to your desktop and open the READ ME FIRST.TXT file and follow the instructions there.

Post back with how things are going after doing the above.