[Dan]

Hey Sam,

What type of encryption (WEP, WPA, etc.) and authentication (AES, TKIP, etc.) are you using?

Please do Part 1: Disable IEEE 802.1X Authentication from this MS Article - Wireless Connection Is Periodically Lost -- ignore the name.

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Dan, Its WPA and TKIP.

[thenuge15]

Dan, Its WPA and TKIP.

[thenuge15]

Dan, I tried what you mentioned above but the whole authentication tab is gray (nothing can be clicked), and the enable box was not checked.

[Dan]

Hey Sam,

Could you please try temporarily changing the encryption type to WEP on your router, then see if your machine can connect using WEP security. WEP is inferior to WPA, so I'm in no way suggesting this as a solution; just a test.

[thenuge15]

Dan,

I had already tried that and it didn't work.

[thenuge15]

Dan,

Any other ideas or am I pretty much stuck?

[Dan]

Sorry Sam, things have been a little hectic lately. Try the following steps and let me know if there's any change.

Step 1 - Remove your wireless profile:

• Click Start, select Run, type ncpa.cpl and press OK
• In the new window, right-click on your Wireless Network Connection and select Properties.
• Select the Wireless Networks tab.
• Click on your network's SSID and then press the Remove button.

Step 2 - Re-install your network adapter:
Please do the following -- *Note: You may need your Network adapter drivers CD in order to complete these steps.

• Click Start, select Run, type devmgmt.msc and press OK
• In the Device Manager, expand Network adapters
• Under Network adapters, right-click your network adapter and select Uninstall.
• Restart your computer; upon reboot, Windows will detect New Hardware and ask you to install your network adapter; please proceed to do so.

Once you have re-installed your adapter, attempt to connect to the wireless network again, with security enabled; be careful when typing in the passphrase and ensure it is correct. Any change?

- Dan