Recently my USB mouse has intermittently failed to reboot from 'stand by'and I simply disconnected and reconnected it without first 'safely removing ' it. This worked ok for a few weeks.
I have run through all the steps listed in Microsoft Help and Support under 'USB May Stop Working'
scan device manager for hardware changes,
restart computer
disable and re-enable the USB controller
disable the selective suspend feature using Microsoft FixIt
None of these have worked and all the USB ports listed show no problems, but list no devices .
All the devices work fine on my desk top PC.
Other factors which may have contributed to loss of USBs at that time ( may be irrelevant but I dont know!):
Severe electrical storm with lightning strike on pylon close by (power surge?).
AVG Anti Virus programme is up to date. It showed a severe threat warning immediately before the USB ports stopped working. Unfortunately I deleted the contents of the Virus Vault without really taking in what the threat was; knee jerk reaction
.( Infection by one of those nasties such as Conficker?). I ran a full system scan immediately and no threats were found.My savvy friend says ' time for a new laptop' .
System details:
Fujitsu C series Lifebook
Microsoft XP home Edition Version 2002
Service Pack 3
Any suggestions for helping me resolve this problem would be most welcome .
Michael Braddell
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