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Window's XP, System Restore not working anymore

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I brought CPU to the store that put this computer together and he wouldn't reinstall System Restore because he claims that w/Windows XP, SP3 edition, that 50% of the people who run it, lose their system restore and it's a waste of time.
Now I feel he's just doing this cause he's a rip-off artist, as I was very ill when i purchased this comptuer and didn't notice until 2 weeks after, when I got down to putting it all together that he left me w/no discs....not Window's XP, no programs...
He said, "you have a problem, just bring it in store"...which I've done 3X....and each time, he's more and more rude.
The XP serial number was valid as I was able to regsiter comptuer w/Microsoft and use their (window's/micorsoft's) site for updates and programs...but, he won't give me the operating disc.

Is there a program that can behaves like a "system restore"...and fnally, lately, I've been forced to put my computer to sleep (sleep mode) instead of shutting it off...becasue it takes forever, whenever I shut it off completely, or do a restart, for everythign to get up to speed. And once it gets going...I get like 2-3.5 megs/second on Speedtest.net, and can view great TV online, etc...I even got that System Mechanic, because I had the free trial for (supposidely $49.99) but every day, it went down, until the 30th day, it went down to $9.99...however, as good as System Mechanic is, it doesn't help w/System Restore...and the otter issue, is of course, for any of the repairs to take effect, require a reboot. Once I reboot, it takes CPU to work normally upwards from 5-10 minutes, sometimes even longer...and I haven't a clue why.
only have about 8 programs rnning on start up...but, about 48 processes going, once everthing is running, when I cliick on TaskManager?

Anyi help would be most appreciated. JC
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    Kraków my love :)

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Please, don't double post.
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