[1dukiefan4u]

I AM RECEIVING THE FOLLOWING ERROR MESSAGE:
STOP: 0x0000007A (0xE11CDC08, 0xC0000185, 0xBF*C6F2E, 0x0B286860)

win32k.sys- Address BF8C6F2E base at BF800000, DateStamp 3b5ee2e6

i then restored the computer and received a message that said i needed to have a disk with <windows root>\system32\hal.dll

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Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information
If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started

All this will help in determining a course of action to best correct the problem you are experiencing.

[rshaffer61]

Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information
If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:
The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/ SATA
Hard Drive size and free space
Any cards in PCI slots
Any software installed\updated and driver updates done just before problem started

All this will help in determining a course of action to best correct the problem you are experiencing.

[Broni]

Check here: http://pcsupport.abo...ssinghaldll.htm

[usasma]

The 0xC0000185 parameter indicates that an I/O device encountered and I/O error.
As such, there should be an entry in your Event Viewer around the time of the crash that will give more information about the error.

To check your Event Viewer, use this link: http://www.bleepingc...topic40108.html

The date stamp on the win32k.sys file seems to be Wed, 25 July 2001 20:16:54 +0500 - I wonder what your Windows Update status is?