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explorer options freezing


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#1
dazzer136

dazzer136

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as i try to restore internet options to defaults it freezes and comes up with a message saying powerpoint has had a problem
i tried setting defaults because when i closed the front page of a web site all pages closed down including the home page
any help would be appreciated

Edited by dazzer136, 09 May 2005 - 01:47 PM.

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#2
Dan

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Hello dazzer136,
I'd suggest that you start your computer in Safe Mode with Networking, and then proceed to reset your internet options to their Defaults. However, before doing this, you should test to see if it is in fact your IE that is causing the problem. To do this, start your computer in Safe Mode with Networking, connect to the internet and open up a bunch of websites. Close one -- do they all close? If they do not, then this means that your problem is caused by spyware. For information on how to remove Spyware, click here.
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#3
dazzer136

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Hello dazzer136,
I'd suggest that you start your computer in Safe Mode with Networking, and then proceed to reset your internet options to their Defaults. However, before doing this, you should test to see if it is in fact your IE that is causing the problem. To do this, start your computer in Safe Mode with Networking, connect to the internet and open up a bunch of websites. Close one -- do they all close? If they do not, then this means that your problem is caused by spyware. For information on how to remove Spyware, click here.

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#4
dazzer136

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thanks Dan G i,ll try this today it sounds like the way forward cheers
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