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Word crash possible---by itself


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#1
Dennis McFarland

Dennis McFarland

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Hello again to all you fine folks out there. this is drdenny2990 again.

:)
My wife runs Wind. XP Pro and she had been doing some school work on it in the Word program. She saved the work and when she went back the next evening none of her papers (documents) would open up for her.
Is is possible for Word to crash without the rest of office going too??? I can transfer her papers into my memory stick and put them in my laptop and they open up fine but nothing opens in word on her machine.
Hope someone has a good answer for this. We didn't get the cd with office on it when we bought the cp so i can't put one in to re-install and hate to have to go out and buy a new one at the prices they are getting of them now.

Thank you all in advance for the great help that will follow this plea, after reading thru here I can see there are a lot of fine and special people as members here.
Dennis aka drdenny2990
:)
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#2
smith134

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You can use Open Office.org instead of Ms Office. It cab able to open your word document try this:
http://download.open....org/other.html
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#3
usasma

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In most Office programs (Word included) you can click on the Help menu item and select "Detect and Repair" to fix most issues.
In Office 2007, this function can also be found in the Start Menu...All Programs...Microsoft Office...Microsoft Office Tools...Microsoft Office Diagnostics

If this doesn't work, ensure that you've got your Office product key (if you can't find it, use this free tool to get it: http://www.magicalje....com/keyfinder/ ) and your installation CD. Then uninstall Office and reinstall it - that should fix any problems with Word/Office and won't affect any documents/data stored on the computer.
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