Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Vista Counterfeit Problem


  • Please log in to reply

#1
pompanoguy

pompanoguy

    Member

  • Member
  • PipPip
  • 99 posts
I have been getting a message that my copy of Vista is a counterfeit, and another message saying that it cannot activate. My copy is not fake, bought from a reputable store, and now authenisized by Microsoft. After over 2 hours on the phone with the "Tech Support" - at times I could not understand them, they gave me a new Product ID. I tried to install, and now, I cannot install my Vista. I have tried to re-format the drive ( everything is backed up, thanks to the Microsoft tech ) and I cannot format.

Can someone here direct me to a program that will re-format my drive, so that I can put my old XP back in? Thanks
  • 0

Advertisements


#2
usasma

usasma

    Member

  • Member
  • PipPipPip
  • 636 posts
  • MVP
Have you tested your hard drive to ensure it's not a problem with it? Here's a how-to: http://usasma.vox.co...iagnostics.html

Beyond that, when you boot from the XP disk to install it, one of the choices will be to Delete the Partition. Choose that, then choose to install XP in the unpartitioned space - and XP will automatically format it for you.

WARNING - be careful when deleting the partitions and formatting the drive. If you do the wrong drive, your stored information may be lost!!!

Edited by usasma, 16 April 2009 - 07:25 AM.

  • 0

#3
pompanoguy

pompanoguy

    Member

  • Topic Starter
  • Member
  • PipPip
  • 99 posts

Have you tested your hard drive to ensure it's not a problem with it? Here's a how-to: http://usasma.vox.co...iagnostics.html

Beyond that, when you boot from the XP disk to install it, one of the choices will be to Delete the Partition. Choose that, then choose to install XP in the unpartitioned space - and XP will automatically format it for you.

WARNING - be careful when deleting the partitions and formatting the drive. If you do the wrong drive, your stored information may be lost!!!


I will try this, but I only get a message that XP cannot be installed. Where would I find the choices, and is there any other program I can use?
  • 0

#4
usasma

usasma

    Member

  • Member
  • PipPipPip
  • 636 posts
  • MVP
The link I mentioned above will show you how to run a diagnostic that doesn't require Windows. You'll boot from the CD and the CD will load an operating system into memory (not on the hard disk) and it'll run the checks on the hard drive from there.
  • 0

#5
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,487 posts
What is the complete error message you get when you try to install XP?
I assume you have Vista running to a certain point.
I wonder if the error is related to the program thinking you are downgarding and it won't let you.

Has this computer always had Vista on it? or did it have XP and then go to Vista?
I am asking because if it was bought with Vista, then downgrading could be a challenge because with newer computers you will most likely have problems finding the drivers to go backwards.

You can always use Dban (in my signature). It will wright 1 and 0 to the drive (security wipe).
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP