[elpantalla]

I have a Western Digital 160 GB external hard drive. I've had it since December and its been running with no problems. I keep my music on it mostly. Today iTunes told me that a number of my files are missing. I went to the folder on the drive where these files were previously located and I was greeted with this:



It also happened to 3 or 4 other folders, but all the rest were left untouched. Do you think this is an isolated incident or is my hard drive going down?

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Try the Western Digital HD Diagnostic Tool:
http://support.wdc.c...oad.asp?lang=en
Select your category first, then the product you have, then download Data Lifeguard Diagnostic for Windows. This will allow you to run various tests on your system. If your drive fails some tests then more than likely the drive is on the way out and you better start backing up (personally I would start doing that ASAP no matter what).

[PedroDaGR8]

Try the Western Digital HD Diagnostic Tool:
http://support.wdc.c...oad.asp?lang=en
Select your category first, then the product you have, then download Data Lifeguard Diagnostic for Windows. This will allow you to run various tests on your system. If your drive fails some tests then more than likely the drive is on the way out and you better start backing up (personally I would start doing that ASAP no matter what).

[deejaykelly]

I had a similar problem but it was a physical fault with the hard drive, I used WD's diagnostic toold and it failed a couple of them. Also, take Pedro's advice and back up any files you want ASAP, I left it too late and lost everything. If your HDD is dead and it's down to a fault with the drive itself, you should be able to get a replacement for free under WD's 5 year warranty. Note down the serial number on the drive case and enter it into their website

[rshaffer61]

Just to add to everything if the diagnostics shows nothing wrong then:

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run and/or post the required logs, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).