Computer boots up but the screen is black
Posted 09 May 2005 - 05:39 PM
Posted 09 May 2005 - 06:26 PM
Are they five short beeps, long beeps....any pauses?
Posted 09 May 2005 - 06:46 PM
The computer is a Gateway with a pentium 4 1.4 Ghz.
Where can I find the bios? When I went to Norton Utilities, it said that the Bios was Gatewa. Is this possible? If not, where can I find it?
Posted 09 May 2005 - 08:40 PM
By your description, I would guess a very small crack/fracture/scratch that when the motherboard is warm it is just enough to make contact, but when cold the contact is not made...
Posted 09 May 2005 - 08:46 PM
Posted 09 May 2005 - 10:37 PM
If the motherboard has a fracture in it, it is highly unlikely that it will be reapirable. Probably have to get a new motherboard.
but test the RAM stick first. no point spending tons of money if you don't have to.
Posted 10 May 2005 - 12:01 AM
Posted 11 May 2005 - 08:15 PM
It's most liekly to be a faulty RAM stick. The Gateway boards use a modified version of the AMI BIOS and accoding to the beep codes for the AMI BIOS
1 Long, 3 Short Beeps
You've probably just added memory to the motherboard since this is a conventional or extended memory failure. Generally this is caused by a memory chip that is not seated properly. Reseat the memory chips.
If you take the memeory chip otu and reseat it in the same slot, and it continues to beep, try a diffferent slot,(the onee immediately to the left or right of the current slot) If THAT doesn't fix it then try another computer. If it continues to beep in a different computer then it is most likely a faulty RAM chip.
Alternately, get a friend to loan you their RAM chip and swap yours out. If the computer beeps with your friends RAM chip in it and not yours then it may be a problem with the memeory on your Graphics card.
If your graphics card is built onto the motherboard then you will need to get a new motherboard. If it is an actual card (one that you can remove), try swapping that out and putting your RAM stick back in.
Usually though a GFX card error results in nothing being displayed to the screen on boot. Although I have experienced RAM sticks doing the same thing (stopping the GFX card dispalying it's BIOS information [the very first thing you see on the screen when the computer is turned on]).
With the above, if you are unsure of how to do any of it, it is probably best to simply take it to a computer shop that you trust (family businesses are good) and letting them figure out whats wrong.
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