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A few problems with an external harddrive


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#1
Lucky Dearly

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My External Harddrive has been acting up as of late, it's a PhillipsMD2000 186 GB USB external drive, I've been getting I/O device errors and files vanishing and reappearing (also get a message saying memory failed to write)
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#2
Anthony19

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Hello Lucky Dearly

How much space is available on the drive ?

What data is on the drive ?

Are you able to access the drive ?

Has the drive been scanned for infections recently?

Anthony19

So Nothing strange on computer itself ? , only the External...

PS: If you are able to access the drive... When you Are Browsing through the drive is it slow ?

This is I'm assuming through USB 2.0 ?

Edited by Anthony19, 21 April 2009 - 05:51 AM.

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#3
Lucky Dearly

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1: 76 GB of space is avalible on it

2: mostly media (audio, video, pictures and family photos, and pc games such as Wheel of Fortune, Star Wars Jedi Academy, Fable, and Doom)

3:most of the time, sometimes it will not detect even though it's powered on

4: not yet but I intend to run some scans I got (Malaware Bytes, Super Anti Spyware)

yeah it's mostly the external drive giving me problems, the I/O error was the most recent as well as the file write error I got when I tried to move some files, and as of now it isn't lagging and yes it's a usb connected drive (usb 2.0)
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#4
edge2022

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http://www.ntfs.com/disk-monitor.htm
Download that program and check the health percentage of your external drive.
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#5
Lucky Dearly

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hmm it shows smart not supported when I checked its health
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#6
edge2022

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Ok then. What drive letter is assigned to your external drive.
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#7
Lucky Dearly

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it's assigned to G drive
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#8
edge2022

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Go to Start -> Run -> cmd
Type in
chkdsk G: /f
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#9
Lucky Dearly

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ok, it checked the drive and verified everything on the drive
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#10
edge2022

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Does this fix the problems you have with the drive. Try normally using your computer for a few days, and see if the problem is resolved.
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#11
Lucky Dearly

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nope, the drive goes out and files appear missing even though they are still there
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#12
edge2022

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http://www.seagate.c...000dd04090aRCRD
Download this and install. Then use it to run a diagnostic on the drive.

Make sure that the usb cable used to connect the drive is of good quality, and is functioning correctly.
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#13
Lucky Dearly

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okay, I tried to run it but I get a fatal error that says "Could not find any recognizable digits. Int32 StringToInt(System.String, Int32,Int32,Int32*)"
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#14
edge2022

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When did it give you this error?
Was it given when you tried to launch the program?
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#15
Lucky Dearly

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ya when I launched it the program would start to check on the drives and then the error pops up
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