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acer labtop [Solved]


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#31
paradien

paradien

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i coundtn update the java.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Monday, May 11, 2009
Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Monday, May 11, 2009 20:47:46
Records in database: 2162765
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
F:\

Scan statistics:
Files scanned: 93682
Threat name: 5
Infected objects: 5
Suspicious objects: 0
Duration of the scan: 01:06:50


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\2.bin\F3WPHOOK.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\2.bin\M3IDLE.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.ax 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\2.bin\M3SLSRCH.EXE.vir Infected: not-a-virus:AdTool.Win32.MyWebSearch.cl 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.cu 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\2.bin\MWSOEPLG.DLL.vir Infected: not-a-virus:AdTool.Win32.MyWebSearch.dc 1

The selected area was scanned.
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#32
andrewuk

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malware wise, i dont see anything more.

however, you do have 2 antivirus and firewalls runing where as you should only have one of each. haveing two or more antivirus programs running uses more system resources, can cause conflict and indeed could provide less instead of more protection.

hence, could you try disabling either the McAfee or Windows Live One Care and then try running OTListIT in normal mode. and the same for your firewalls.

andrewuk
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#33
paradien

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i would if i could., i cant find mcaffee, and it no services from either are running, when i even try to run windows 1 live care it says it stopped.

Edited by paradien, 12 May 2009 - 08:02 PM.

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#34
andrewuk

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Hello paradien

From a malware standpoint your machine now appears clean. i suspect there are problems at the operating levels. hence, complete the steps below as best you can and then return to the topic in the other part of the forum and say your mahcine is clean. i can see no reason from a malware point of view why your machine fails to run properly in normal mode.

in this post we will clear away the fix tools (this is so that should you ever be re-infected, you will download updated versions and it will also remove the quarantined Malware from your computer), reset your restore points (there will be infections lurking in there) and i will leave you with some ideas on how to enhance the protection of your machine against future infection.

====STEP 1====
Follow these steps to uninstall Combofix, the tools used in the removal of malware and to flush your system restore points
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    Posted Image


====STEP 2====
Double-click OTListIt.exe to run it. (Vista users, please right click on OTListIt.exe and select "Run as an Administrator")
  • Click the Clean up button and let the program run
  • when prompted, click Yes to the reboot.
you can also clear away any other tools we used.


====IDEAS TO SPEED UP YOUR MACHINE====
this page http://users.telenet...owcomputer.html gives some good ideas on how to improve the efficiency of your machine and has one or two useful links to help you further.


====AND FINALLY====
The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • MBAM - Malware Bytes Anti Malware is an excellent tool for anyone's antimalware arsenal. This program should be updated and run often.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Comodo Firewall - The use of a firewall is a personal preference, but its certainly a good idea. Comodo is free and light. Remember, never install more than 1 firewall. also remember, do not download the comodo antivirus program if you already have an antivirus program on your machine.
  • Digsby or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • FireFox - Alternate web browser. Open source and quick, Firefox is usually the first thing I install on a new system.
  • NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

best wishes

andrewuk
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#35
andrewuk

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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