[Zada_ultimatum]

Hello, I am helping a friend fix a computer issue that recently started. She gets to the windows "Welcome screen" then when she logs in, it immediately logs the user out before windows even loads. I tried loading it in safe mode to fix the issue and it loaded fine. I came back today to try something esle and Now it does the same thing even with logging into safe mode. It immeaditly logs me back out of the Admin profile. Does anyone have any suggestions other than a system restore? That was my orginal plan, but she does not want to loose all of her files. Im trying to get them opff now just cant get back in to access them.
Also, she no longer has a windows disk.

Thanks for any help on this issue!
-Zada

[Advertisements]

Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:

The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/
Hard Drive size and free space
Any cards in PCI slots

In Addition please supply:

Any software installed\updated and driver updates done just before problem started.
Any hardware installed\updated prior to problem starting.

All this will help in determining a course of action to best correct the problem you are experiencing.

[rshaffer61]

Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:

The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/
Hard Drive size and free space
Any cards in PCI slots

In Addition please supply:

Any software installed\updated and driver updates done just before problem started.
Any hardware installed\updated prior to problem starting.

All this will help in determining a course of action to best correct the problem you are experiencing.

[Zada_ultimatum]

Make-Hp
Model-742c
Operating System-Xp
Age of the computer-about 3 years.
Memory Total-512
Hard Drive Size, How much free space- 80, about 1/3 full, if that.

Again, This is my friend's computer, and she says she does not know too much about it.

[rshaffer61]

Is the system originally your friends? Does it have the OS sticker on the side of the system?
Without a original Hp recovery disk or XP disk it's going to be hard to fix the problem.

[Zada_ultimatum]

Yeah, Im talking over options with her at the moment. i might have to go snag one of my disks to help restore it. Thank you for your reply. ^-^

[rshaffer61]

Let me know if I can assist you with anything. Did you find the OS sticker on the side of the system? You are going to need the information from that to do a repair installation if it comes to that.

[wannabe1]

Hello Zada_ultimatum...

Give this a try. Without knowing a little more about what caused the problem, I can't guarantee it will work...and it requires the machine you make the disk on AND the machine you are fixing are both running XP.

Please download RC.ISO and save it somewhere you can find it.
Also download MagicISO and install it.

Start MagicISO. You should see a window informing you about the full version of MagicISO.
In the bottom right select Try It! and the program will open.
Click on File and then on Open and navigate to the RC.ISO file you downloaded. Select it, and click Open.

First, we'll need to add a clean version of userinit.exe to the current RC.ISO

• In the upper right pane, double click on the i386 folder.
• Right click in the upper right pane and select Add Files...
• Navigate to C:\Windows\System32 and select userinit.exe
• Then click Open to add userinit.exe to the CD image.
• Click File and select Save As...
• Name the file RCplus and save it somewhere you can find it.

Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.

• Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
• Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
• Click on the little folder to the right of CD/DVD Image File then navigate to the newly created RCplus.iso Image file and click Open.
• In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
• Under Format make sure that Mode 1 is selected.
• And finally, click on the Burn it! button to burn RCplus.iso to disk.

Once the disk is burned, put it in the machine you want to fix and restart it.
Boot to the CD just as you would with a Windows XP disk.
At the Welcome to Setup screen, press R to enter the Recovery Console.
Choose the installation to be repaired by number (usually 1) and press Enter.
When you are asked for the Administrator password, enter the password or leave it blank (default) and press Enter.

At the C:\Windows> prompt, type the following commands pressing Enter after each one. Note: Watch the spaces.

D:
cd i386
copy userinit.exe c:\windows\system32
exit

After putting in the third command, you should receive the message 1 file copied which will indicate that the operation succeeded.
Now take out the CD and reboot your computer to normal mode. Try to log in and it should let you back in.

wannabe1