If you select the BIOS option, it goes into it and you can explore around the menus. But any other option, or just letting it load by itself, results in a blank screen with words at the top"
"----- data load error
Press "Ctrl-Alt-Del" to restart"
The ----- word is cutoff at the top
The OS is Windows XP but can have Vista added on
A new sound card was just put in
Earlier it was hit by a Trojan, or so my grandparents say
It's been to the shop many times to be fixed (my grandma was/is hard on computers)
Any ideas? The tech person they've been taking it to says it might be the hard drive.
If you need any more information, respond and I'll try and get it for you.