[Razaille]

Hi guys i went out to party during the weekend and when i came home, my laptop wont boot properly, after the windows xp loads it goes straight into the option screen where it asks if i want to start on safe mode, last known config that work or start windows normally, EITHER of those wont work it still sends me into this BLUE error screen telling me that a recently installed software or hardware may have caused this and on top it says UNMOUNTABLE_BOOT_VOLUME. I need help guys...thanks in advance for any of those who will respond to this!

[Advertisements]

Do you have a windows installation CD or a recovery cd that came with your computer? You could boot to that and try to repair.

[austin_o]

Do you have a windows installation CD or a recovery cd that came with your computer? You could boot to that and try to repair.

[Technogeek8]

Try a fresh restall... worst comes to worst you might have to do format, but a fresh restall should fix your problem right up.

David

[rgolsen]

could be this known issue:

http://support.micro...kb;en-us;315403

[Razaille]

ok i will try to download the recovery console from windows and try to solve it then i'll come back with a result for you guys, im really glad someone helped! thanks!

Update: that download requires six blank floppy disks which i dont have, and i doubt it will work for me since the only windows cd i have is windows xp professional, it did mention that I cant do an upgrade, since the original windows in it is Windows XP Home Edition. Help guys.....I dont quite understand the solution to it, rgolsen got it right it is the known problem

could be this known issue:

http://support.micro...kb;en-us;315403

, can someone explain to me how to get to the recovery console? Well it is telling me to download the service packs which as far as I know I already did its on SP2 and it makes no sense since I cant even get logged in. Help Help Help.

Edited by Razaille, 10 May 2005 - 09:22 AM.

[austin_o]

You have a bootable windows install cd, xp home I believe? Can you boot to that? If so, you can try a repair. Here is a guide from this forum:
http://www.geekstogo...ws_XP-t138.html

[scrushmaster]

I would just reformat [bleep] the window bs.

[mohsin]

SEEEEEEEEMS that laptop also enjoyed a party lolzq

[russw]

Hi Razaille:

I had the same or similar problem on a client's Dell that had been deluged by ad-crap.

Maybe you've already found a solution to your problem and haven't reported back, but in the event that you haven't gone to the hammer heavy blow of an xp re-install and what I detail below is on point to your dilemna, then there's hope.

There are a couple BSOD "STOP... UNMOUNTABLE_BOOT_VOLUME (Sometimes DEVICE) error startup msgs.

The error could be caused by the following:
1. Loose data cabling for your HD
2. Damaged file system (my friends situation and likely yours)

Your solution does involve the recovery console which is just a kind of DOS level command line state; so when you get to this command line just use the old DOS "CHKDSK /r" command (hmmm... DOS still usefull).

Hmmm... now recalling the exact nature of the problem. You will need either an XP CD-ROM or an XP startup disk. I don't know if the XP boot floppy in the DL area here will help you get to a command line or not, but if it does have the chkdsk.exe file you may in luck, otherwise the install CD is your best shot.

If using the CD or startup disks, press "R" after the "Welcome to Setup" screen comes up. This will select the "repair" option. Hopefully since this is your personal lappy you won't need an administrator PW, so just hit the ENTER key.

Then change to the C: drive and use the "chkdsk /r" command and hit ENTER (there's a space after the "k") You can display the chkdsk /help for command line options, but the /r should work. After you get the command prompt back, type "exit" to get out of console mode and hit ENTER to restart your system.

Don't forget to boot to the HD this time. If there's still a problem, go through the same boot procedure to get back to the command line console and use the FIXBOOT command instead of the chkdsk /r.

BOL,
...russ

[Razaille]

Cool thanks but hey is there a way where i can get to the DOS prompt? coz i do have a windows professional cd and its not bootable, and btw my xp installed in there is HOME edition so theres really gotta be a problem with that. But yea i can get what youre saying and all but I really need to know how to get to that prompt so i can do the rest of the steps.

[russw]

I just examined the XpPro OEM Dell CD I used before for the chkdsk.exe file. It is there but is a .ex_ file which I guess Xp expands upon loading.

Since you indicated that your CD is not bootable (hmmm... not original or you don't have your BIOS Setup options set to boot from CDROM) you can always just boot from an Xp boot floppy. In fact, I used a Win98 emergency boot floppy, and you then select the "boot with cdrom support option).

This will get you a dos prompt. Then insert your XpPro CD and run (your cdrom drive letter - probably D or E) d:\setup.exe. (you can do a directory search on drive letters to determine which one is your cd drive. note that the dir on the hard drive will likely yield an invalid drive specification msg, but a dir on the cdrom should show the setup.exe in the root directory. Hopefully you'll then get Xp setup up an running. Remember to use the repair option "R" to get to the console mode to run the chkdsk /r command.

Feel free to step in here if any reader can offer a correction or clarification as to this suggested procedure. I've only gone through this procedure one time about a month ago.
...russ

[techroy]

If you still need assistance, I'll need a couple more info.
Can you tell me what cd's came with your system that may be OS or drivers related?
What is it's brand?model?
Have you checked if the boot sequence in the bios is correct?

[Murray S.]

Cool thanks but hey is there a way where i can get to the DOS prompt? coz i do have a windows professional cd and its not bootable,

Howdy:

Any legitimate XP cd is bootable.. the only ones I have found that weren't were pirated or copied.. Which is yours??

Murray