hi guys n gals,
here is my problem!
Out of the blue, I started getting the blue screen when opening aol. It was working flawlessly for over a year before this.
the first time it did this, i was using aol, and all of a sudden, there was the blue screen.
i removed that version of aol, and have downloaded both older versions and the most recent, no change. as soon as it tries to connect (via my aircard), it goes to the blue screen.
i have downloaded and used a couple of registry scans, no change. i swapped the ram from my wifes laptop (same make etc) to mine, no change.
I have Norton 360 premier, and it says no problems after scans. the windows defender gives me an error of "security center service is turned off", but when i try to activate it, i get "security center can't be started". i can run scans from defender, but always get the error message at startup. never did this before the blue screen.
i have changed the virtual memory settings as per a tech advise line. no change.
i got 2 cans of compressed air and used them both. i could not remove the cover for my laptop (satellite a215-s4747) so i used the air in all the openings i could find. after doing this, it did start aol and it ran fine for about an hour or so, then the same blue screen.
i have searched and searched, and everything from bad ram, to bad software comes up! i am no computer genius but do follow the instructions as best i can.
here are the messages on the blue screen of death!
then warning etc.
"STOP: 0x00000019 (0x00000020, 0x85251320, 0x08030009)"