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Nod 32 not installing


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#1
kingbee22

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I've gone through the forums but I did not find anything similar to the problem I'm experiencing. I'm trying to install Nod32 but it keeps hanging at the screen " Detection of Unwanted Applications" where it asks you to " please select one of the options". When I try to select an option it doesn't give me any choices to select from. The "next" button remains grey and I am unable to do anything other than cancel the installation. I've downloaded the installation file twice but no change. I am running Win 2K Pro.
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#2
Broni

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This one:
Posted Image
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#3
kingbee22

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Yes I believe that would be the one, however I never get to the point of selecting one of those options. My screen says please select one of the options. When I click on the down arrow there is nothing for me to select from so I never see the options you are showing in your screen shot.
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#4
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This is the installation process: http://www.top-windo...-Version-3.html
At what point are you stuck?
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#5
kingbee22

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I get to screeen #6 in the tutorial but it does not give me the two options shown in the tutorial to select from. Instead I get a box asking me select from one of the options but it won't display the options.
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#6
Broni

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Is it legal copy of NOD?
Did you try to call them?
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#7
kingbee22

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i was downloading a trial version from their website so I assume it was a legal copy. No I have not called them.
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#8
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Try to re-download it.
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#9
kingbee22

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I downloaded the file 2 times. I am running out of email addresses.LOL
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#10
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What security program are you using right now?
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#11
kingbee22

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I was using avast. But I deleted that prior to installing NOD32. I used the uninstaller from the NOD32 website. I have used AVG in the past and I also used their uninstaller to clean out the system. Currently I have no antivirus installed that I am aware of.
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#12
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That's not a good idea.
What was wrong with Avast?
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#13
kingbee22

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Nothing was wrong with avast but a computer techie solved some virus issues had told me NOd 32 was a better software. He installed NOD32 on my laptop and I thought if its good for the laptop then it should be good for the desktop.
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#14
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I've been using Avast on couple of my Windows installations, and I feel the protection is very good.
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#15
kingbee22

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I could always go back to avast per your suggestion but I was still curious to know why NOD32 would not load.
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