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Screen freezes


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#1
musntgrumble

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I'm running Windows XP (Service pack 3) with a Radeon 9800 graphics card.

The problem i'm having is that the screen keeps freezing up. There doesnt seem to be a set pattern to this as it has just
happened whilst i was working on the computer. It usually happens when the computer isnt in use though. It doesnt seem to
be the screen saver has i've tried turning the off etc.

I cant think of anything that i've installed recently that could have caused the problem. Any help would be appreciated.
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#2
rshaffer61

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Hello welcome to GeeksToGo, We will be happy to help you.

We will need some more information

If this is a name brand system:
Make
Model
Operating System
Age of the computer
Memory Total
Hard Drive Size, How much free space



If this is custom then We will need the following:

The CPU brand and model
The Motherboard brand and model
Ram amount and speed
Cd\Dvd rom interface IDE/
Hard Drive size and free space
Any cards in PCI slots

In Addition please supply:

Any software installed\updated and driver updates done just before problem started.
Any hardware installed\updated prior to problem starting.

All this will help in determining a course of action to best correct the problem you are experiencing.
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#3
musntgrumble

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Hi thanks for your time.

Make : MESH
Model : AMD ATHLON 64 PROCESSOR 3200 2.2GHZ
Operating System : WINDOWS XP
Age of the computer : about 5 years
Memory Total : 512mb
Hard Drive Size, How much free space - size - 185gigs / 22 gigs free.


the problem has been ongoing for quite a while now (a few months). Not installed anything new on the system apart from Office 07 but the problem started before this.
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#4
rshaffer61

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Memory Total : 512mb

This is a problem, it's just barely enough to run XP with SP3 :)
Go HERE and run the Crucial online scanner. This will give you the exact memory configuration for your system. If you need assistance in purchasing the upgrade memory GTG can assist with suggestions also. By just doubling your memory you will see a big increase in your performance.


Do the following steps and we'll see if we can't speed you up alittle:

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


If this does not work then:

Go to:
Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now


When that is done

In Defragmentation field click Defragment Now



Reboot and let me know how system is running now

Edited by rshaffer61, 02 May 2009 - 09:02 AM.

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#5
Broni

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image
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#6
musntgrumble

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Memory Total : 512mb

This is a problem, it's just barely enough to run XP with SP3 no.gif
Go HERE and run the Crucial online scanner. This will give you the exact memory configuration for your system. If you need assistance in purchasing the upgrade memory GTG can assist with suggestions also. By just doubling your memory you will see a big increase in your performance.


Do the following steps and we'll see if we can't speed you up alittle:

Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

rshaffer61

Did all the things below. Will just see if it happens again. I have ordered an extra 1GB of memory to install in my computer.
Will let you know how i get on.

thanks

=====================================================

Click Exit on the Main menu to close the program.


If this does not work then:

Go to:
Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now


When that is done

In Defragmentation field click Defragment Now



Reboot and let me know how system is running now
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#7
musntgrumble

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Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image



The results were:

Temp1 42C
Temp2 55C
Temp 127C
Temp 127C
Temp 64C
Core 55C

(if ive read this correctly)
tks
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#8
rshaffer61

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Not sure why the copy and paste :) :)
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#9
musntgrumble

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rshaffer61

Did all the things below. Will just see if it happens again. I have ordered an extra 1GB of memory to install in my computer.
Will let you know how i get on.

thanks


=================


Memory Total : 512mb

This is a problem, it's just barely enough to run XP with SP3 :)
Go HERE and run the Crucial online scanner. This will give you the exact memory configuration for your system. If you need assistance in purchasing the upgrade memory GTG can assist with suggestions also. By just doubling your memory you will see a big increase in your performance.


Do the following steps and we'll see if we can't speed you up alittle:

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


If this does not work then:

Go to:
Start and then My Computer
Right Click On "C" drive and then click on Properties
Click on Tools tab at the top
In the Error Checking field click Check Now


When that is done

In Defragmentation field click Defragment Now



Reboot and let me know how system is running now


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#10
rshaffer61

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Has the screen or system froze up again?
Is the system running faster now?

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Edited by rshaffer61, 02 May 2009 - 12:21 PM.

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#11
Broni

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Your computer is running hot with CPU at 55C.
The max temps for your processor are listed at 70° C.

When was the last time, you cleaned inside the case?
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#12
musntgrumble

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Your computer is running hot with CPU at 55C.
The max temps for your processor are listed at 70° C.

When was the last time, you cleaned inside the case?


To be honest I've never cleaned inside the case. As previously stated i've just ordered some more memory
so i will do it then.
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#13
rshaffer61

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Get you a can of compressed air and blow it out. Pay close attention to the fans and what ever you do
Don't turn the can upside down when using it.
This will causing freezing to happen and can damage internal parts of the system.
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#14
Broni

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...and you have to do it now.
While cleaning fans, hold the blades with a pencil, so the blades won't get damaged.
Of course, all this activity with computer off.
When done, keep the case open, turn computer on, and see if all fans are running.

Finally, run SpeedFan again, and post the results.
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#15
musntgrumble

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Has the screen or system froze up again?
Is the system running faster now?

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged


i used the system defrag and then the program you recommended. I deleted a lot of files that the auslogics defrag results showed (that i didnt
know existed on my computer) then ran it agn and the speed improved by 7%.

the screen hasnt froze as yet and seems to be running well.
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