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vista flash needs reinstalling every time computer is sitched off


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#1
deking777

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i have windows vista.

I am unable to view flash content.

I have uninstalled flash, then reinstalled it, which fixes the problem and flash then works.

However, every time i turn the computer off, it turns on with the same problem again.

It hasn't always done this, I'm not sure why it has started doing it now.

Thanks for any advice
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#2
usasma

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It appears that something is starting that doesn't like Flash being installed. Do you have any security software installed that may be reverting the system to a previous state? Have you scanned for malware to see if that's causing it?
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#3
deking777

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We have trend anti virus...it does regular checks i guess.

Could that be what it is?
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#4
Broni

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Next time, you uninstall Flash, make sure, you use this tool: http://kb2.adobe.com...1/tn_14157.html
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#5
deking777

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ok, i used that uninstaller, and reinstalled it.

but then rebooted the computer and same problem again, doesn't recognise that its there.
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#6
Broni

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What browser, version is it?
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#7
deking777

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i think it must be internet explorer 7 cos it asks if i want to upgrade to version 8.
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#8
Broni

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Install Firefox, and see, if same problem occurs.
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#9
usasma

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In Trend (as I recall) there's an option available that we routinely disable at work.

Open up the Trend Console
On the left side there's a list of stuff, click on the second one down (can't recall it's name).
In the screen that opens there should be an entry that says something about preventing unauthorized changes. If it's ON, turn it to OFF and see what that does for you.
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