[tyler kick you fase]

ok im getting annoyed at this AOL computer checkup thing my dad installed when i was infected a long time ago. ive looked through the add and remove programs and its not there. whats annoying me is that it pops up at least 2 times every time on my PC. ive tried ending processes that were labeled with something that would sound like the AOL thing like aolservece.exe but theres another process up or something that keeps bringing it up. the popup is something like this,

---------------------------------------------------------------------l
[X]

AOL COMPUTER CHECKUP

aol software update - critical update

your pc need to update its aol software so it can bla bla bla (forget the rest and will post a screen shot of what it looks like next time it is up)


--------------------------------------------------------------------l

its annoying me, im ready to toss my beloved pc out the window. it made me loose a tournament in warcraft III. so any help will be appreciated.

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Download, install, and run Whats Running.
Click on Take snapshot in the left pane.
New pop-up window will open.
Click on Save snapshot, and save the file as snap (.xml extension will be added automatically) to know location.



Zip the file, and attach it to your next reply.

[Broni]

Download, install, and run Whats Running.
Click on Take snapshot in the left pane.
New pop-up window will open.
Click on Save snapshot, and save the file as snap (.xml extension will be added automatically) to know location.



Zip the file, and attach it to your next reply.

[tyler kick you fase]

sorry for the long reply.


here is the snap shot.

Attached Files

•  snapyshot_owch__.zip   89.91KB   383 downloads

Edited by tyler kick you fase, 06 May 2009 - 08:56 PM.

[Broni]

One important question before we disable some services.
Is AOL your ISP, or do you use AOL in any other form except for AIM?

[tyler kick you fase]

comcast is my isp. i don't use any other AOL programs then aim.

[tyler kick you fase]

ill be able to get back to you tomorrow.

[Broni]

Good.
Go Start>Run, type in:
services.msc
Click OK.

Services window will open.

Find:
AOL Connectivity Service
This service should be stopped already, so right click on it, click Properties, and make sure, Startup type is set to Disable

Find:
AOL TopSpeed Monitor
Right click on it. Stop the service.
Right click again, click Properties, and change Startup type to Disable.

Restart computer.

[tyler kick you fase]

i was able to get to it last minuet. i have done what you said. im guessing to should be stopped. thanks for the help.

[Broni]

You're welcome

[tyler kick you fase]

its back up and has started! i checked the service thing that you made me do and the service is back on.

[Broni]

Are you sure, you changed startup type to disable?

[tyler kick you fase]

im not sure, ill get to you after school.

[Broni]

No problem

[tyler kick you fase]

i think i might of unstalled by using the aol product unstaller. i did not know that was there, but when i was cleaning my programs up i saw that and click and saw the 2 aol programs.

[Broni]

So, no problem so far?