[coachken56]

OK..I've done that. Now what?

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Did you restart? Is the pop-up still present?

[Broni]

Did you restart? Is the pop-up still present?

[coachken56]

I restarted twice just to make sure. Dell file is still popping open on start up.

[Broni]

Is Dell Support Center listed in Add\Remove?

[coachken56]

No, it is not.

[Broni]

Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach the file to your next reply.

[coachken56]

Here is the new Autoruns scan.

 AutoRuns.txt   125.2KB   153 downloads

[Broni]

I still can see this running:
DLCDCATS Timer DLL c:\windows\system32\spool\drivers\w32x86\3\dlcdtime.dll
Please, uncheck the above in Autoruns.
Additionally, uncheck this one:
MemoryCardManager Memory Card Manager Executable c:\program files\dell photo aio printer 944\memcard.exe

Restart.

[coachken56]

So, I just uncheck them and go straight to restart? I don't need to save anything or close Autoruns?

[Broni]

Just restart.

[coachken56]

I think we may have success!!! I've restarted twice and no Dell folder pop up.

[Broni]

Yahoooooooo.....

[coachken56]

And my computer seems to be starting and running faster. Thank you so very very much!!

[Broni]

You're very welcome

[Karusai]

Wouldn't it have been easier to "msconfig"-"start-up"- un-check msconfig from the start-up entries, open "Run", open regedit and delete all registry's pertaining to DSC (Dell Support Center), then re strap?

Edited by Karusai, 21 March 2010 - 11:20 AM.