[d0ubi]

using vista home basic

the computer is a dell
processor amd turion ™ 64X2 mobile technology TL-50 1.60 GHZ
894mb
32-bit operating system

please help

Edited by d0ubi, 10 May 2009 - 06:39 PM.

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Help us out here.
What does the laptop do when you start it up? Any noises? Any messages?

[Neil Jones]

Help us out here.
What does the laptop do when you start it up? Any noises? Any messages?

[d0ubi]

nope not at all after logging in the start bar refuses to load but theres no way to tell if it is going to do it some times i have to restart 4 or 5 times by pusing the button because the arrow goes away and shows its loading but it does nothing at all

[usasma]

Does it go willingly into Safe Mode? To do this, rapidly tap the F8 key as soon as the Dell logo disappears from the screen.
First choose the "Repair your computer" item (if available) and let it run.
Then choose the "Safe Mode" option and see if it loads for you. Let us know of any issues that may happen while loading.

There have been some issues with webcam drivers on Dell laptops recently. But they usually manifest with a BSOD and not with startup issues like you describe. Just to be sure (if you have a built in webcam), go into "Safe Mode with Networking Support" and download the latest webcam drivers from the Dell website. Install them and reboot to see if that helps.