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Gateway laptop - Operating System not Found


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#1
angelwings

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I have a Gateway laptop model MX6927 running Windows XP Media Center Edition 2005

I turned it on today and rather then the blue logon screen I got this message...

PXE-E61: Media Test failure, check cable
PXE-M0F: Exiting PXE ROM.
Operating system not Found

I have a lot of files on my computer that i havent backed up and really really am hoping that somehow i will be able to get my computer working with out losing any of that data.


I am not very computer literate and have been looking around at diffrent sites for advice on how to fix my laptop as to not spend a lot of money. So far I have accessed the BIOS setup and changed the boot order to have "main hard drive" first on the list but it didn't do anything. I dont know if restoring anything else will lose my files. Please Help! It is greatly appreciated! ^__^
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#2
Broni

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Go back to BIOS.
Disable Boot from Network (wording is different on every machine, may say Integrated NIC, Network, PXE-xxxxxxx)
Save changes, and exit.
Restart computer.
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#3
edge2022

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We can try to get your data back, which is the first step to do here. This error can point to a bad hard drive or file system, and in some cases a BIOS issue.

Click on "Backup Files Without Windows" in my sig, and follow the directions.
EDIT: Anything you did before this problem started happening? Any viruses removed?

Edited by edge2022, 12 May 2009 - 11:50 PM.

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#4
angelwings

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Broni - I went to the BIOS setup and couldnt find anything regardung the network,

my choices up top are main, advanced, security, boot and exit

under boot there is a list and my top one is main hard drive, the last one is Boot to LAN

I also looked under the "advanced" tab and the only things that i saw related to a network was "internal LAN"


edge2022 - im downloading ubuntu now and am going to work on backing up the files but i havent removed anything lately. I had AVG virus scanner
installed and ran it periodically but the only thing that i removed were tracking cookies. My computer has been slow and freezing up lately
and itunes have been messing up but i figured that the itunes was a program problem (as it very well maybe) not a computer problem.
About two months back i did remove a trojan though but it was a while ago.
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#5
edge2022

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All right. Hope everything goes well with Ubuntu.
As for Broni's instructions, I don't really know what to do, so wait for a response from Broni.
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#6
angelwings

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i downloaded and ran ubuntu however i cant find any of my files...does this mean that my hard drive is dead?
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#7
edge2022

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Did you try the steps to manually mount the drive?
Can GParted see your drive?
When you look at the properties of the drive, does GParted give you an error?
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#8
Broni

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD, and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, which is not listed, try using Hitachi tools.
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#9
edge2022

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You could also use Seatools for DOS which you will find in the link Broni gave you.
Do you hear a clicking sound coming from your hard drive?
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