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can't get into yahoo or hotmail explorer mac


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#1
horsie

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okay -

-can't log into hotmail
-can log into yahoo! mail but can't open inbox or other folders

- mac os 9.1
- downloaded explorer 5.1
- installed mac runtime for java 2.2.5
- deleted mac runtime for java 2.2.5 and reinstalled
- used a diagnostic and cookies enabled, javascript enabled and java working

can't download mozilla because I don't have osx, yes?

any ideas?
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#2
John_Doe

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so, do you have any anti spyware tools such as Ad-aware and spybot, perhaps your requests are being blocked by some evil spyware.
what kinda virus protection if any do you have?
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#3
horsie

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hi, thanks for replying

no, don't have any anti-spyware tools
or anti-virus software
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#4
Hemal

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try scanning with Ad-aware SE - Download
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#5
horsie

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okay I will
thanks!
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#6
John_Doe

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use Ad-aware and spybot in conjunction with each other
go here for spybot:
http://download.soft...ybotsd14rc2.exe

make sure you get all the updates for both Ad-aware and spybot. this will ensure a perfect scan. what ever those programs find, put a check in the box and delete them,
you need virus protection, go here for FREE AVG:
http://free.grisoft....E/lng/us/tpl/v5

install and run, make sure you check for updates, this will also ensure a perfect scan for all evil viruses.

Also, if you havent already , turn everything off in the background.
Start, run...type this in "msconfig"
in the start tab, uncheck everything except AVG....

good luck
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#7
horsie

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thanks john!

don't think I can turn everything
in background off that way -
I'm in mac os 9.1
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#8
horsie

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yikes this is getting crazy
downloaded ad-aware
and it shows up on my desktop
as an html file
(has explorer symbol on icon)
and is complete text gibberish
when I try to open it
tried twice and same thing happened

why? anyone know?
maybe the evil virus is
preventing downloads at this point?
thanks so much
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#9
John_Doe

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I forgot you are using Mac...

At this point in time, I really dont know what else to say
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#10
horsie

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okay, thanks anyway john
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