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AppName: googleupdate.exe AppVer: 1.2.131.7 error


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#1
Auz

Auz

    New Member

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Hi

I am getting an error which pops up, and as soon as it does the computer freezes. The error is below...

Google Installer has encountered a problem and needs to close. We are sorry for the incovenience.

Error signature
AppName: googleupdate.exe AppVer: 1.2.131.7 ModName: googleupdate.exe
ModVer: 1.2.131.7 Offset: 00006eef

Reporting details
......
At the bottom it provides 2 options

To view technical information about the error report. click here.
To see our data collection policy on the web. click here.



After reading the Malware Removal Guide and a following advice from Rorschach112 to brabus in another thread (http://www.geekstogo...ss-t227440.html)regarding a similar problem I have added the following reports.

I have followed each of Rorschach112 steps, however I got stuck when I got to the Kaspersky scan, as i don't know what how to remove the infected files or use the HJT fix program.

COMBO FIX REPORT:

ComboFix 09-05-15.01 - AO 16/05/2009 11:21.4 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.689 [GMT 10:00]
Running from: c:\documents and settings\AO\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\AO\Desktop\CFScript.txt

FILE ::
c:\documents and settings\JDM\protect.dll
c:\documents and settings\LocalService\protect.dll
c:\windows\system32\config\systemprofile\protect.dll
.

((((((((((((((((((((((((( Files Created from 2009-04-16 to 2009-05-16 )))))))))))))))))))))))))))))))
.

2009-05-16 00:57 . 2009-05-16 00:58 -------- d-----w C:\Rooter$
2009-05-15 05:48 . 2009-05-15 05:48 -------- d-----w c:\documents and settings\AO\Application Data\Malwarebytes
2009-05-15 05:48 . 2009-04-06 05:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-05-15 05:48 . 2009-04-06 05:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-15 05:48 . 2009-05-15 05:48 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-15 05:48 . 2009-05-15 05:48 -------- d-----w c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-05-07 23:34 . 2008-08-30 01:27 15523560 ----a-w c:\program files\Install AiGuruU1 Skype Phone.exe
.

((((((((((((((((((((((((((((( SnapShot@2009-05-15_05.28.51 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-05-15 05:55 . 2009-05-15 05:55 16384 c:\windows\Temp\Perflib_Perfdata_498.dat
+ 2008-08-09 14:32 . 2009-05-15 05:59 63590 c:\windows\system32\perfc009.dat
- 2008-08-09 14:32 . 2009-05-15 04:39 63590 c:\windows\system32\perfc009.dat
+ 2008-08-09 14:32 . 2009-05-15 05:59 404536 c:\windows\system32\perfh009.dat
- 2008-08-09 14:32 . 2009-05-15 04:39 404536 c:\windows\system32\perfh009.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\AO\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-12-27 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-12-20 135168]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-12-20 159744]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-12-20 131072]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-04 136600]
"ETDWare"="c:\program files\Elantech\ETDCtrl.exe" [2008-09-03 335872]
"ETDWareDetect"="c:\program files\Elantech\ETDDect.exe" [2008-08-23 204800]
"AsusTray"="c:\program files\EeePC\ACPI\AsTray.exe" [2008-09-03 106496]
"AsusACPIServer"="c:\program files\EeePC\ACPI\AsAcpiSvr.exe" [2008-09-03 593920]
"AsusEPCMonitor"="c:\program files\EeePC\ACPI\AsEPCMon.exe" [2008-05-21 94208]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-21 241664]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2004-03-04 172032]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2004-02-18 49152]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2008-07-31 16806912]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2008-9-2 604776]
SuperHybridEngine.lnk - c:\program files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe [2008-9-12 311296]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

R3 AsusACPI;ASUS ACPI Driver;c:\windows\system32\drivers\ASUSACPI.SYS [12/09/2008 10:03 AM 10752]
R3 Ktp;Elantech Smart-Pad;c:\windows\system32\drivers\ETD.sys [8/08/2008 7:59 AM 26112]
R3 L1e;Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1e51x86.sys [3/01/2002 5:51 AM 36864]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [30/08/2008 10:44 AM 625024]
S3 BNNAILAU;BNNAILAU;c:\docume~1\JAMEYN~1\LOCALS~1\Temp\BNNAILAU.exe --> c:\docume~1\JAMEYN~1\LOCALS~1\Temp\BNNAILAU.exe [?]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{40792486-e130-11dd-8611-002243b85517}]
\Shell\AutoRun\command - E:\SETUP.EXE
\Shell\configure\command - E:\SETUP.EXE
\Shell\install\command - E:\SETUP.EXE

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a78c82d0-d54b-11dd-85f7-002243b85517}]
\Shell\AutoRun\command - E:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-05-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 02:34]

2009-05-16 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 18:20]

2009-05-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-238922490-890093630-3986457642-1006.job
- c:\documents and settings\AO\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-12-27 00:48]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://qut.com/
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-16 11:24
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(800)
c:\windows\Microsoft.NET\Framework\v1.1.4322\fusion.dll
c:\program files\eee storage\xpclient.dll
c:\program files\eee storage\logicnp.eznamespaceextensions.dll
c:\windows\system32\btmmhook.dll
.
Completion time: 2009-05-16 11:26
ComboFix-quarantined-files.txt 2009-05-16 01:26
ComboFix2.txt 2009-05-16 01:06
ComboFix3.txt 2009-05-15 05:44
ComboFix4.txt 2009-05-15 05:30

Pre-Run: 51,522,007,040 bytes free
Post-Run: 51,513,335,808 bytes free

123


After running the ATF Cleaner, I performed a MalwareBytes scan.



MALWARE BYTES REPORT

Malwarebytes' Anti-Malware 1.36
Database version: 2132
Windows 5.1.2600 Service Pack 3

15/05/2009 3:54:06 PM
mbam-log-2009-05-15 (15-54-06).txt

Scan type: Quick Scan
Objects scanned: 73865
Time elapsed: 2 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\WinPC Antivirus (Rogue.WinPCAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Saturday, May 16, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Friday, May 15, 2009 07:12:34
Records in database: 2178774
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 56908
Threat name: 2
Infected objects: 10
Suspicious objects: 0
Duration of the scan: 02:17:21


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACbpmecpjnsftownh.dll.vir Infected: Packed.Win32.Tdss.f 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACcfenrbesqvppnuw.dll.vir Infected: Packed.Win32.Tdss.f 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACiorlfrothdxmorc.dll.vir Infected: Packed.Win32.Tdss.f 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UAClvldyqxmqbkdpul.dll.vir Infected: Trojan.Win32.TDSS.acbv 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACmfvigklrrmipoxl.dll.vir Infected: Packed.Win32.Tdss.f 1
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP52\A0007307.dll Infected: Trojan.Win32.TDSS.acbv 1
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP52\A0007308.dll Infected: Packed.Win32.Tdss.f 1
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP52\A0007309.dll Infected: Packed.Win32.Tdss.f 1
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP52\A0007310.dll Infected: Packed.Win32.Tdss.f 1
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP52\A0007311.dll Infected: Packed.Win32.Tdss.f 1

The selected area was scanned.



HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:44:23 AM, on 16/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Elantech\ETDDect.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Documents and Settings\AO\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\HijackThis\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qut.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ETDWare] C:\Program Files\Elantech\ETDCtrl.exe
O4 - HKLM\..\Run: [ETDWareDetect] C:\Program Files\Elantech\ETDDect.exe
O4 - HKLM\..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe
O4 - HKLM\..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
O4 - HKLM\..\Run: [AsusEPCMonitor] C:\Program Files\EeePC\ACPI\AsEPCMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\AO\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: SuperHybridEngine.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: BNNAILAU - Unknown owner - C:\DOCUME~1\JAMEYN~1\LOCALS~1\Temp\BNNAILAU.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 8034 bytes


I am unsure if there is anything malicious left in the HJT log that needs to be fixed.

I think this should be fixed since it seems to be the same as the error:
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Eee PC\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

This also seems wierd, but I'm unsure if my logs are clean:

C:\WINDOWS\RTHDCPL.EXE

Thankyou in advance for your help with this matter. i have also taken onboard Rorschach112 suggesttions to stop this happening again.

Cheers
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