Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Virus shut me down!

  • Please log in to reply




  • Member
  • PipPip
  • 13 posts
I have an acer Travelmate 2420 and somehow a virus got through my Norton Antivirus (I think it's because it was a 2005 version, although I updated my virus definitions). Soon after that my computer started getting slower and there was a constant message saying I needed spyware blocker 2009. I tried to replace my Norton Antivirus with McAfee so I uninstalled it. Then everything stopped working, I couldn't pull up any windows and it stopped me from downloading McAfee. I tried to go to system restore and my computer went blank and restarted. I tried again and the same thing happened but now I can't even start up my computer. When I turn it on, it keeps saying something interrupted normal start up and then restarts again. Is there any way for me to get any files off the computer before I restore it to factory settings?
  • 0


Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP