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BSOD


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#1
Elwood62

Elwood62

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Hello All

I would appreciate some help as i dont know alot about XP etc

I have been getting the BSOD since a new install and the Memory_management error.
stop: 0X0000001A (0X00041284, 00X06989001, 0X00002192, 0XC0883000)


i have no idea what is causing this so can you please help as it is very frustrating.

it will sit running for ages and then go to this screen. i will close outlook and start again and get it again. then i could open a web page and then get it ther is no real consistancy as to what is causing it.


Please help

Frustrated mick
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#2
rshaffer61

rshaffer61

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This error is pointing toward a Memory Management issue. What we need to do is to check your memory. First of all is this a Laptop or Desktop?

Have you done any memory upgrades to it prior to this issue starting?
How old is the system?

Please follow the next steps and post results when the scan is finished.

Let's check your memory and make sure there is no issue with it.Donwload memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
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