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Help downloading Windows Messenger


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#1
sophs

sophs

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Hi all,

I really really hope you can help.

I have a HP Compaq 6720s laptop and have been having some problems downloading programs onto it. (It will become obvious during the course of this message that I have no idea what I'm doing about by the way!!)

When attempting to get McAfee protection I had to online chat with several advisors before having to alter the 'hosts' file and add a new line?!

Basically, that did the trick and I was able to download McAfee however I'm now having the same problem with Windows Live Messenger.

The message is always similar, about refused connection:

Failed to Connect

The connection was refused when attempting to contact g.live.com.

Though the site seems valid, the browser was unable to establish a connection.

* Could the site be temporarily unavailable? Try again later.

* Are you unable to browse other sites? Check the computer's network connection.

* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing
.


I have tried to download it from other sites such as directly from Microsoft and from download.com but always come across the same problem.

If anyone has any idea what I can do to solve this problem I would be so so grateful. Or if you know if theres anyone I can chat to online about it? As I generally need to be talked through it quite slowly!!

Thanks very much in advance,

Sophs x
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#2
ajrichwalder

ajrichwalder

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:) hmmm that is strange I would like to guess your ISP is having troubles but I don't know can you browse websites?
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