I really really hope you can help.
I have a HP Compaq 6720s laptop and have been having some problems downloading programs onto it. (It will become obvious during the course of this message that I have no idea what I'm doing about by the way!!)
When attempting to get McAfee protection I had to online chat with several advisors before having to alter the 'hosts' file and add a new line?!
Basically, that did the trick and I was able to download McAfee however I'm now having the same problem with Windows Live Messenger.
The message is always similar, about refused connection:
Failed to Connect
The connection was refused when attempting to contact g.live.com.
Though the site seems valid, the browser was unable to establish a connection.
* Could the site be temporarily unavailable? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
I have tried to download it from other sites such as directly from Microsoft and from download.com but always come across the same problem.
If anyone has any idea what I can do to solve this problem I would be so so grateful. Or if you know if theres anyone I can chat to online about it? As I generally need to be talked through it quite slowly!!
Thanks very much in advance,