[shel2004]

I was online, then the screen went black and then a blue screen popped up, that said page fault in nonpaged area. Don't have a clue as to what that means. I do know I haven't downloaded any software recently. Any ideas? Any other info needed?

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Can you still boot into windows at this point?
If so please do the following:

BSOD in safe mode:

Right click MY COMPUTER and then PROPERTIES
Click ADVANCED and then click the SETTINGS button In the Startup And RECOVERY section
Uncheck AUTOMATICALLY RESTART. Click APPLY and OK.

Now reboot. This will result in the BSOD error being halted so you can now copy and reply with the STOP ERROR and any parameters.




Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

Edited by rshaffer61, 26 May 2009 - 05:45 PM.

[rshaffer61]

Can you still boot into windows at this point?
If so please do the following:

BSOD in safe mode:

Right click MY COMPUTER and then PROPERTIES
Click ADVANCED and then click the SETTINGS button In the Startup And RECOVERY section
Uncheck AUTOMATICALLY RESTART. Click APPLY and OK.

Now reboot. This will result in the BSOD error being halted so you can now copy and reply with the STOP ERROR and any parameters.




Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.
Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes

WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply

Edited by rshaffer61, 26 May 2009 - 05:45 PM.

[shel2004]

Okay, I did the first thing, but before I go forward with anything else, the automatic restart was already unchecked. Should I go ahead with the second step?

Edited by shel2004, 26 May 2009 - 06:11 PM.

[rshaffer61]

Yes please. Here are the instructions for doing the auto restart disable outside windows. This will assure it won't happen.


BSOD outside of Windows



Start your system and at the Second post screen tap on F8 to get to the Boot Menu
Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
Click Enter to disable it
The system should reboot and if not then do so.
When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.