[staceysma]

I have a Gateway computer with Windows XP on it. There are 2 different log ons, one for me and one for my husband. A few days ago, I turned the computer on and tried to log on to Windows as always, and as soon as I logged on the system logged me right back off without bringing anything up on the screen. Its the same for my husband's side. I can't get to internet explorer, or anything because I can't log on. What can I do to restore the Windows? I don't have a CD or anything, but I was wondering if there was anything I could do from the reboot screen to get it to work.
Thanks.

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Hey there staceysma,
When rebooting your computer next, hold down f8 when the Gateway bios logo appears. Try starting it into safe mode. If that doesn't work try the option below that, Last Known Good Configuration. Tell me what you get.

Apparently this problem is due to a corrupted userinit.exe file, or a virus or worm. We'll see what we can do!
-Tony

[IrrevocableXenophile]

Hey there staceysma,
When rebooting your computer next, hold down f8 when the Gateway bios logo appears. Try starting it into safe mode. If that doesn't work try the option below that, Last Known Good Configuration. Tell me what you get.

Apparently this problem is due to a corrupted userinit.exe file, or a virus or worm. We'll see what we can do!
-Tony

[edge2022]

Apparently this problem is due to a corrupted userinit.exe file, or a virus or worm.

True. Please try booting into safe mode. Directions are here: http://www.computerh...sues/chsafe.htm