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PC continually restarts by itself


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#16
elliemae

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Well I thought I did, they were inside a winrar, then I tried winzip and they were inside that also but I could not get permission to upload, I was denied. I even went down to 300 kb in case it was the size

Edited by elliemae, 03 June 2009 - 11:38 PM.

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#17
elliemae

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Yes I zipped them but for some reason (I know I must be doing something wrong) it will NOT let me upload them
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#18
Broni

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It exists in my Windows version (XP SP3).

You're right. I was wrong :)
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#19
edge2022

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Follow the instructions Broni gave you earlier.

To zip a file(s)...
Download, and install 7-zip: http://www.7-zip.org/
Right click on a file, you want to zip.
Click 7-zip, then Add to archive.
Click on drop-down menu, next to Archive format, and select zip format.
Click OK.
You'll find zipped file (.zip extension) in the same folder as the original file.


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#20
Broni

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I'm not sure, if can upload rar files.
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#21
elliemae

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I tried to follow Broni's instructions, the problem being I could not do this part:
Click on drop-down menu, next to Archive format, and select zip format.
Click OK.
as that was not an option for me. I could extract files, extract here, extract to, add to archive or compress & email
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#22
Broni

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Posted Image
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#23
elliemae

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Last batch!!!
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#24
elliemae

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4th batch
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#25
elliemae

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3rd batch
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#26
elliemae

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Have 2 other zip files, but I cannot post as I have used 2.08mb out of 2.0mb!!!!
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#27
edge2022

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Everything seems to be related to this driver: SYMTDI.SYS
Do you have Norton or another Symantec product installed?
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#28
elliemae

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No I use Trend Micro Internet Pro. It is my firewall & antivirus However about 4 years ago I did have Norton instead of PC-cillin.

I deleted the SYMTDI.SYS file.

Edited by elliemae, 04 June 2009 - 08:21 AM.

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#29
Broni

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You may have some Norton's leftovers.
Run Norton Removal Tool: http://service1.syma...005033108162039
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#30
elliemae

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OK I done that. Now I have a question. What about the other minidump files, especially those with a June date?

Also, is there a specific reason why the Linksys box showed up in the lower righthand bar? When they did a remote access they removed it.
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