Tried to load a newly bought game on computer & it wouldn't load. Loaded on laptop, so thought maybe I needed updates on desktop-kids use it & hasn't updated in awhile. Tried to do the auto updates & halfway through installying, it would freeze up. I would quit & try again -over & over,same thing. BTW it was freezing during 'service pack 3' installation, I have service pack 2.
Then I made the dumb mistake of thinking I needed to turn off firewall in case it was stopping updates (we have dsl).Turned firewall off for apx 5min before deciding it was a bad idea & turning back on. Tried to do the updates again with same problem.
At some point after this I did get one of those screens to "send error report" & I clicked on it!! Computer froze up & I had to turn it off then back on. I then received this error message -
DLL C:\WINDOWS\system 32\SASRV.dll is not a valid windows image. Please check this aginst your installation diskette
When I clicked on the x to close, the screen goes black. I've tried turning off & on but it does the same. I tried the F8 togo back, but it still does the same thing. Don't know anything about starting in safe mode.
Do I have that sasser virus or is there something else wrong? I cant even get the computer running to do any scans or anything else - HELP!!??
Edited by JLyon, 03 June 2009 - 06:06 PM.