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XP won't install


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#1
dennis68

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OK, let me start at the beginning. My kids clicked the "wrong" button and installed Trojan-spy "smitfraud"c on my desktop. I got the blue scren of death and fought the long battle to try and make it go away. I ran Adaware, Spy-bot and a current version of McAfee virus software. They all found lots of neat things but didn't fix the problem.

I decided I had enough and backed up the really important stuff to my laptop before installing the restore discs. After an hour of that I tried rebooting and the stupid emachines "welcome" menu came up. I got as far as the "name your computer" screen and it just stopped. It would not proceed. I have a copy of 2000pro so I figured what could it hurt and installed that, wiping the drive first. It installed and worked fine, so I figured that since the drive is clear now I can install XP again....same problem. I gets to the same spot and will not proceed. My guess is that there is a problem with one of the discs. Unforuneatly it is bundled software so I can't just call Microsoft and get a new disc.

Am I off base? Anybody have any other ideas, I've gotten used to XP and don't really want to go back to 2000.
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#2
gerryf

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did you remove the partition as well as format? Ran into an emachine a few weeks ago here on which the restore media was VERY finicky. Finally got is back up by wiping the partition.
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#3
dennis68

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No, the emachines restore software doesn't give ANY options as far what you would like to do. It automatically runs, I'm not entirely sure what it does. I'm going to call emachines today and see if it possible to obtain a new restore disk or maybe just a copy of XP without all their garbage on it.
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