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Blue Screen on XP:Error 0x000000F4 Kernel Error also


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#1
cprog

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I had my velocity computer totally wiped out and restored with windows xp professional and within about 30 minutes I got a blue screen with error: STOP: 0x000000F3 (0x00000003, 0x89B4E158, 0x89B4E2CC, 0x805D297C) Beginning dump of physical memory. I've done a scandisk and cleared the cache. I am so mad as I wiped out my computer to get it back working and now something new. Thanks for your help!! :)
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#2
Ectech

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Hi cprog,

Please perform the following..

1) Reboot the computer.

2) Start the computer in safe mode. (press the F8 key @ startup until you see the Advanced Options menu)

3) Log in >> Click Start >> Run >> Type in: sigverif >> Click OK

4) Click Start

When the scan is finished wright down the info it displays, post the results it finds.
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#3
cprog

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:) Thanks for the quick response. Here is the error I got:
Name: pcl5eres.dll
Folder: c:\windows\system32\spool\drivers\w32x86\3
Modified: 1-19-2008
File type: Application Extension
Version: 0.3.5479.0

Hope that helps. :)
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#4
Ectech

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Excellent, now do this...

1) Click Start >> Run >> Type in: control printers

2) Find the default printer. This will be indicated by a Check mark.

3) Right click the default printer >> select properties

4) Click the Advanced tab >> Select "Print directly to the printer"

4) Click Apply >> OK


Can you tell me how much RAM you have installed on that machine?
Can you also list the model of your printer?
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#5
cprog

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I have 2GB of ram and the printer is HP Officejet Pro L7580. Thanks for the help. :)
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#6
diabillic

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If that does not work, try updating to a PCL6 or PostScript version of that HP driver if possible.
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#7
cprog

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The HP Officejet Pro L7580 drivers do not come in PCL or Postscript. However, now I am getting the BSoD with a Kernel Stack Inpage Error
0x00000077 (0xC0000185, 0xC0000185, 0x00000000, 0x01B1A000)

Do you think I should have the computer wiped clean again?? :) :)
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#8
Ectech

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Navigate to the HP folder in the start menu. There should be an HP Update option. Following the instructions to update your drivers & software.

post back the results.
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