Blue Screen on XP:Error 0x000000F4 Kernel Error also
Started by
cprog
, Jun 08 2009 08:21 PM
#1
Posted 08 June 2009 - 08:21 PM
#2
Posted 08 June 2009 - 11:04 PM
Hi cprog,
Please perform the following..
1) Reboot the computer.
2) Start the computer in safe mode. (press the F8 key @ startup until you see the Advanced Options menu)
3) Log in >> Click Start >> Run >> Type in: sigverif >> Click OK
4) Click Start
When the scan is finished wright down the info it displays, post the results it finds.
Please perform the following..
1) Reboot the computer.
2) Start the computer in safe mode. (press the F8 key @ startup until you see the Advanced Options menu)
3) Log in >> Click Start >> Run >> Type in: sigverif >> Click OK
4) Click Start
When the scan is finished wright down the info it displays, post the results it finds.
#3
Posted 09 June 2009 - 10:09 AM
Thanks for the quick response. Here is the error I got:
Name: pcl5eres.dll
Folder: c:\windows\system32\spool\drivers\w32x86\3
Modified: 1-19-2008
File type: Application Extension
Version: 0.3.5479.0
Hope that helps.
Name: pcl5eres.dll
Folder: c:\windows\system32\spool\drivers\w32x86\3
Modified: 1-19-2008
File type: Application Extension
Version: 0.3.5479.0
Hope that helps.
#4
Posted 09 June 2009 - 11:03 AM
Excellent, now do this...
1) Click Start >> Run >> Type in: control printers
2) Find the default printer. This will be indicated by a Check mark.
3) Right click the default printer >> select properties
4) Click the Advanced tab >> Select "Print directly to the printer"
4) Click Apply >> OK
Can you tell me how much RAM you have installed on that machine?
Can you also list the model of your printer?
1) Click Start >> Run >> Type in: control printers
2) Find the default printer. This will be indicated by a Check mark.
3) Right click the default printer >> select properties
4) Click the Advanced tab >> Select "Print directly to the printer"
4) Click Apply >> OK
Can you tell me how much RAM you have installed on that machine?
Can you also list the model of your printer?
#5
Posted 12 June 2009 - 02:49 PM
I have 2GB of ram and the printer is HP Officejet Pro L7580. Thanks for the help.
#6
Posted 12 June 2009 - 03:03 PM
If that does not work, try updating to a PCL6 or PostScript version of that HP driver if possible.
#7
Posted 12 June 2009 - 10:03 PM
The HP Officejet Pro L7580 drivers do not come in PCL or Postscript. However, now I am getting the BSoD with a Kernel Stack Inpage Error
0x00000077 (0xC0000185, 0xC0000185, 0x00000000, 0x01B1A000)
Do you think I should have the computer wiped clean again??
0x00000077 (0xC0000185, 0xC0000185, 0x00000000, 0x01B1A000)
Do you think I should have the computer wiped clean again??
#8
Posted 12 June 2009 - 10:58 PM
Navigate to the HP folder in the start menu. There should be an HP Update option. Following the instructions to update your drivers & software.
post back the results.
post back the results.
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