[rshaffer61]

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

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OK... autoruns file attached as requested.

Attached Files

•  AutoRuns_61609.txt   97.08KB   84 downloads

[Mom2han8]

OK... autoruns file attached as requested.

Attached Files

•  AutoRuns_61609.txt   97.08KB   84 downloads

[diabillic]

Also, run Process Explorer, double click the graphs at the top and take a screen shot of the box that pops up as well as the first list you see. Make sure you expand it so we can see everything.

System Idle Process consuming most of the CPU is fine, that just calculates how much CPU is not being used. The higher that number the better.

[rshaffer61]

The only suggestion on Autoruns I see you could possibly improve is Kaspersky AV. You would need to uninstall it and then:

I suggest using Avast AV as it will be less of resource hog then Kaspersky is.

Please download Avast from my signature below. Please make sure you do the registration as it is good for a year or more. When it is due simply just reregister it.
Avast in my opinion is better because:

It's FREE to the Home User
It Updates it's Definitions daily
You can scan Individual Files, Folders and Drives
No buying new versions every year

I would suggest the memory upgrade for sure. This will help your speed.

Edited by rshaffer61, 16 June 2009 - 10:35 AM.

[Mom2han8]

Is Process Explorer something I have to download? If so, where do I get that?

Sorry, I just know very little. But I am learning thanks to you folks!

[Mom2han8]

Rshaffer... thanks so much for all of your help!

I will run the Kaspersky vs. Avast by my husband (don't know how far I will get, as he is a big fan of Kaspersky)... and I will upgrade my memory very soon.

Thanks again!

[rshaffer61]

Explain to your husband that Kaspersky is a resource hog. This can cause your system to slowdown at times.
Avast is a smaller but equally as effective AV program and is not as resource hungry.

Process Explorer can be found HERE as well as a short explanation of what it does.

I hope this helps but if he decides not to change then adding the extra memory will help. Please let us know how everything works out and if there are any other questions we can answer for you. We will be happy to assist you if we can.

[Mom2han8]

Will do...

Regarding process explorer... after I download it how do I take a screenshot?

[rshaffer61]

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply