Anyway, as part of the download, the option was given to let the Kodak software close the computer and restart it. I took this option and walked out of the room. When I returned, the blue HP screen is there and that is as far as the computer will go.
I called HP and spent $49.99 (that they are refunding me) because they could not get the computer to reboot.
I am 100% computer stupid so I have to be handfed any suggestions you might have. I feel that I am destined to take it into the computer shop..... something I did just three weeks ago, and that was related to a virus. This, however, I feel is software related. I hope. I have Windows XP. Computer is a HP desktop Pavillion.
Thanks in advance if there are any knights in shining armor out there tonight.
Sleepless in Charlotte
Edited by lizkkk, 13 June 2009 - 09:27 PM.