[Rockya]

Hi ,
I have a problem with my Compaq laptop running Windows XP.
Seems to start alright when booting , however , when it gets to the stage of displaying the desktop , a white screen appears. The windows jingle can be heard and just faintly , the desktop blue background border can be seen behind the white screen.
Was intermittent and occassionally would not occur at all.
However , it appears to be increasing , as , usually would take 2 to 3 reboots to begin operating normally.
Lately , it is taking 6 to 8 reboots before desktop appears. In a couple of instances , the Windows WELCOME screen would appear and the screen plus cursor would freeze at that point , nothing further loads.

I would appreciate any assistance you could provide.

Thanks.

[Advertisements]

Same in Safe Mode?

[Broni]

Same in Safe Mode?

[Rockya]

Sorry , not fully PC Tech aware.
What do you mean by Safe Mode.

Same in Safe Mode?

[Broni]

Restart computer, and keep tapping F8 key, until this menu appears:

[Rockya]

Thanks Broni , will try and come back with results.

Restart computer, and keep tapping F8 key, until this menu appears:

[Rockya]

Still got the white screen , so went back to normal mode and re-booted 3 times before Desktop appeared normally.
Funny thing is that , yesterday morning and this morning , started up normally , no white screen ?

Thanks Broni , will try and come back with results.

Restart computer, and keep tapping F8 key, until this menu appears:

[Broni]

Overheating maybe?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

[Rockya]

Thanks , will come back.

Overheating maybe?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).