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White screen on startup with Windows XP


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#1
Rockya

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Hi ,
I have a problem with my Compaq laptop running Windows XP.
Seems to start alright when booting , however , when it gets to the stage of displaying the desktop , a white screen appears. The windows jingle can be heard and just faintly , the desktop blue background border can be seen behind the white screen.
Was intermittent and occassionally would not occur at all.
However , it appears to be increasing , as , usually would take 2 to 3 reboots to begin operating normally.
Lately , it is taking 6 to 8 reboots before desktop appears. In a couple of instances , the Windows WELCOME screen would appear and the screen plus cursor would freeze at that point , nothing further loads.

I would appreciate any assistance you could provide.

Thanks.
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#2
Broni

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Same in Safe Mode?
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#3
Rockya

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Sorry , not fully PC Tech aware.
What do you mean by Safe Mode.


Same in Safe Mode?


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#4
Broni

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Restart computer, and keep tapping F8 key, until this menu appears:

Posted Image
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#5
Rockya

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Thanks Broni , will try and come back with results.


Restart computer, and keep tapping F8 key, until this menu appears:

Posted Image


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#6
Rockya

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Still got the white screen , so went back to normal mode and re-booted 3 times before Desktop appeared normally.
Funny thing is that , yesterday morning and this morning , started up normally , no white screen ?



Thanks Broni , will try and come back with results.


Restart computer, and keep tapping F8 key, until this menu appears:

Posted Image


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#7
Broni

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Overheating maybe?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).
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#8
Rockya

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Thanks , will come back.


Overheating maybe?

Download, and install SpeedFan: http://www.almico.com/sfdownload.php
Post your computer temperatures:

Posted Image

Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).


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