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BSOD


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#1
Jonesey

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Hi there.

I've had a few BSOD's recently, not sure if they all display the same message, but the latest one reads as follows:

STOP: 0X000000D1 (0XA2B88880, 0X00000002, 0X0000001, 0XB7FD92C5)

rdbss.sys - Address B7FD92C5 base at B7FCF000, datestamp 48025ee6



My system wasn't being stressed in any way - just Outlook running, nothing else.

Any ideas as to the cause (and prevention) of this?
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#2
OpenOutcome

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Check your Device Manager for problems. Go to:

1: Start > Run
2: Type in devmgmt.msc
3: Click Enter
4: Look for any entries with Yellow Exclamation marks or Red X's

Post your findings back here :)

-Jason
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#3
Broni

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Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.
Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
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#4
Jonesey

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Hi lads - sorry to take so long, but here we go:

OpenOutcome - no items have a yellow exclamation mark against them.

Broni - zip files attached

Attached Files


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#5
edge2022

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Both minidumps have an 0xD1 error but one was caused by tcpip.sys and another by rdbss.sys
You can try resetting the TCP/IP stack.
http://support.microsoft.com/kb/299357

Do you have any network or removable HDDs?
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#6
Jonesey

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No network, yes to the removable HDD - but it wasn't plugged in at the time of the last BSOD
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#7
Jonesey

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Ok, I've reset the TCP/IP stack as per the knowledge base instructions - all I need to do now is run a soak test for a few hours and see what happens.

Thanks for your help, I'll report back when I have any more information.

Edited by Jonesey, 23 June 2009 - 03:18 PM.

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#8
edge2022

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Ok. If you notice another BSOD, please attach the respective minidump file for analysis. :)
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#9
Jonesey

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Ran the pc continuously for about 5 hours last night, no crashes, no BSOD.

So far so good........................
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#10
edge2022

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Ran the pc continuously for about 5 hours last night, no crashes, no BSOD.

Keep watching... sometimes the BSODs take some time to start again (or they might be gone for good)

Give us an update after some more normal use of your computer,
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#11
Jonesey

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Not a single problem since my last post - but it happened again tonight whilst browsing the internet. (Nothing dodgy - just looking at guitar pickups!)

No new minidump file, error codes as follows:


BUGCODE_USB_DRIVER

STOP: 0X000000FE (0X00000002, 0X89321008, 0X89323008, 0X9020A3C0)


The only USB attachments are my cable modem, and my printer. The cable modem does lose connectivity at times, and needs to be rebooted a couple of times a week.

Could this be the problem?



Hope this is enough information for someone to help.


Many thanks,

Jonesey
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#12
edge2022

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You are using SP3 correct? If not, download SP3.
Go here: http://www.dfi.com.t.../...e&itemId=71
Scroll down to the bottom and download the USB driver.
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#13
Jonesey

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Yeah, been on SP3 for a couple of years.

Is this the driver, only it doesn't specify XP?
_______________________________________________

USB Driver
Revision LANPARTY Ver.001
Description USB 2.0 Drivers for Windows 9X/ME/2000
File PS88USB20.zip

Size 1,270 KB

OS
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#14
Jonesey

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Just a little bump......
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#15
edge2022

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I am sorry for getting back so late, had some ISP problems.

Are you getting anymore BSODs since the USB error?
Download and install chipset drivers from here: http://downloadcente...i...43&lang=eng
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