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Me and My Super Slow Computer... H.E.L.P. (?)


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#1
HeavenErth

HeavenErth

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:)

I'm a computer dummy...consider yourself warned (lol)

My laptop is super slow and I have no clue where to start to try and clean it up so it *might* run faster. I know there's probably a lot of junk on it that can be deleted but I'm afraid to start deleting things for fear that I'll delete the wrong things.

I feel like I do not do much on this thing to cause it to go so slow, but who knows.

Don't judge me (*smile*), but I spend most of my time on FB playing games which has become useless.. I get booted off the games because of this dumb computer. (or rather this dumb user)

If anyone can walk me through the steps (in simple terms) to clean my computer up, it would be greatly appreciated.

I'm on a Gateway Laptop running Windows XP and using IE 8. That's about all I know. :)

Ohh and I use CCleaner on a daily basis and AVG but it doesn't seem to make a difference.

Thanks so much!
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#2
Broni

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    Kraków my love :)

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Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")

Download Autoruns for Windows: http://technet.micro...s/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Export As, and save AutoRuns.txt file to know location.
Attach the file to your next reply.
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#3
HeavenErth

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Thanks Broni!

Here is some of the information you requested:

Microsoft XP
Home Edition
Version 2002
Service Pack 3
Gateway MX6128
Intel® Celeron® M
Processor 1.50 GHz
1.50 GHz, 248 MB of RAM
Hard Drive Capacity: 49.0 GB
Used Space: 9.39 GB
Free Space: 39.6 GB

I will do the rest right now.
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#4
HeavenErth

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I feel really stupid but I'm not sure how to upzip or what to do once I go to that link you provided. I clicked on the blue button on the right that says to Run from Live.Sysinternals but when the box pops up at the end and I go to FILE, the Export part is unavailable to me.

Sorry :)
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#5
Broni

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One culprit is already listed - 248 MB of RAM
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#6
HeavenErth

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Ok.. I guess I have to buy more RAM when I can. I was afraid that was the problem.
Thank you for your help!
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#7
Broni

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To unzip Autoruns.zip simply double click on the file.
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#8
Broni

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With XP, you need at least 512MB of RAM (1GB preferable) to make it run nicely.
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#9
jake_ie8team

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If you're spending most of your time online using Facebook then perhaps your computer isn't slow and it's just a case of your browser acting up. If you run IE 8 with Add-ons disabled it should improve webpage load times. Click the Start Menu, then All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) to run IE 8 with Add-ons disabled.

I hope this helps!

- Jake

MSFT Internet Explorer Outreach Team
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