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whenever i load a full screen app my screen goes grey

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hi, i'm new here so i'm not exactly sure what to say but, whenever i load a game (that i have the right specs for) that is full screen my laptop monitor goes dark grey then slowly turns a lighter grey and i cant do anything but i still get the audio of the game. What do i do?

by the way my warranty is up and i can use other full screen apps but apparently just not games
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Duplicate topic in the games forum:


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