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High ping with Vista 32-bit. wireless.


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#1
Mutal

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Hello everyone,

well, to be honest, you guys are in fact my last hope.
I've got a high ping, a very high one that is.

I play the game GunZ:The Duel, might be known here, and since a few weeks I noticed that I get NAT errors all the time.
Well I do not need help to fix this, because I already know how to.
And so I did, but the problem wasn't fixed at all, so I searched around and tested my internet speeds on www.speedtest.net and I almost cried.
It told me that my latency (or ping) is 557ms. Which is, as far as I know, a bit too much :S
It's usually around 23ms to the same server I used to test this time.

Some technical information:
Operating system: Windows Vista 32-bit
Type: ACER Aspire 7730G
Connection: Wireless.
Modem: Speedtouch 780
Anti-Virus: Standard windows ones, but I had alot of other programs suchs as AVG, MCaffee and Spyware-doctor.


Please help me out people, I've been searching for weeks now and I'm totally fed up with this problem!
I'll post more information if you need it.


Regards,

Mutal
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#2
usasma

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What response times do you get when you ping 127.0.0.1?

Have you checked all of the connections?

Open a Command Prompt
Type "tracert www.speedtest.net >trace.txt" (without the quotes) and press Enter
When it's done, locate the trace.txt file in that directory and copy/paste the results into your next post.
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#3
Mutal

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What response times do you get when you ping 127.0.0.1?

Have you checked all of the connections?

Open a Command Prompt
Type "tracert www.speedtest.net >trace.txt" (without the quotes) and press Enter
When it's done, locate the trace.txt file in that directory and copy/paste the results into your next post.


1. I get 0ms
2. Yes, I have checked all the connections.
3.

Traceren van de route naar www.speedtest.net [69.17.117.207]
Tracing the route to www.speedtest.net [69.17.117.207]
via maximaal 30 hops:
in max. 30 hops:


1 44 ms 25 ms 99 ms dsldevice.lan [192.168.1.254]

2 32 ms 29 ms 20 ms 195.190.242.1

3 67 ms 25 ms 22 ms 213.75.64.173

4 19 ms 34 ms 21 ms 213.75.64.173

5 23 ms 20 ms 23 ms 213.75.64.166

6 * * * Time-out bij opdracht.

7 * *




EDIT: Posted Image

Edited by Mutal, 01 July 2009 - 06:40 PM.

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#4
usasma

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Something has happened between step 5 and 6 of the tracert. This means that the connection between those 2 isn't working for some reason. This may be your problem, or it may be only a symptom.

The IP in step 5 belongs to Planet Technologies based in Amersfoort, The Netherlands

Have you scanned for malware? If not, please have a look at the malware forums here for some assistance: http://www.geekstogo...emoval-f37.html
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#5
Mutal

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Thanks alot! :)
The superantispyware worked for me, it caught some malware, deleted it and now my general ping is normal again.
Only one problem left, the NAT on GunZ.
To help you help me I'll first need to explain some things about the connection of GunZ: The Duel.

In this game, players connect to each others (like p2p)
There is a main server running, but this is only a back-up call for if your connection might fail.

And to me it does, everytime I join a game, it gives a green message saying: NAT configuration-network set to <player>
And I get pings with a minimum of 150. And this, as you might understand, isn't very usefull in an online FPS game.
However when I play at my friends' place, using the same laptop as I am writing this cry out for help, I do not have any problems with my connection to other players.

Further info:

Operating system: Windows Vista 32-bit
Laptop type: Acer Aspire 7730G
Connection: Intel® WiFi Link 5100 AGN
Windows Firewall: Shut down, gunz application added in exeptions
Router: KPN Experiabox (Thomson 780)


Waiting for your answers,
Mutal

P.S.
If you need any more information, I'd be happy to help you.n\

Edited by Mutal, 11 July 2009 - 08:34 AM.

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