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Certain Programs Can't Connect To The Internet - Please Help


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#1
Elyse90505

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I've noticed that certain programs on my computer cannot connect to the internet. For example, my itunes cannot connect to the internet, my antivirus (ESET NOD32), and various other programs. My IE 7 connects to the internet fine, but whenever I do Windows Updates, it no longer connects (until I uninstall the windows updates).

Here's the computer that I have:
I have a Dell Inspiron 5305 Desktop computer with Windows Vista Home Premium (Service Pack 1).
I have a wireless internet connection.

I'm up for any ideas because I have ran out of ideas. Thanks!
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#2
mike171562

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firewall perhaps?
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#3
Elyse90505

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Mike,

I first tried telling Windows Firewall to allow these programs to connect to the internet. That didn't work. So I tried disabling Windows Firewall all together. That didn't work.

The thing is, I have been trying to download SpyBot and another program that a friend recommended to me but I can only download the setup. When I try to actually install the program, it won't let me because it can't connect to the internet.

This is seriously driving me crazy. I even tried disabling ESET NOD32, but that didn't help either.

What I've also noticed is that when I download any windows updates, the internet stops working all together in IE7 (Which is the only program the internet works on).

This is really frustrating, and any help would be appreciated.
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#4
mike171562

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well, you can switch to firefox or google chrome, but that wouldnt solve the problem with your other programs. Does your ISP block any ports or is there a firewall setup on your Router? Are you using just the Windows firewall or do you have any third party firewall blocking software? Who is your ISP and what type of Internet are you using? DSL/Cable/Dialup? You said you have a wireless connection, does this mean your connecting wirelessly to your router or your using a Sprint aircard or something like that.
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#5
willmon2000

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I had the same problem a while back here is my post make sure your computer is clean of infections. http://www.geekstogo...ox-t260931.html

Edited by willmon2000, 26 December 2009 - 02:58 PM.

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