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IE7 does not start up (window appears and immediately closes)


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#1
Akari666

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As the topic says, I try to run IE, but it opens and then immediately closes. I just got rid of that nasty google redirect virus, so it may be some sort of side effect? I tried reinstalling with the official windows installer, and nothing. And apparently IEFix does not support IE7.

I'm running IE7 on WinXP SP3. I will admit that I primarily use Firefox, but I would like to have IE available.

Thanks in advance.
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#2
rshaffer61

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Did you go thru the Malware Forum to remove the virus?
If not:

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#3
Akari666

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I didn't go through a process with a malware person, I just got sent to the general google virus faq and the steps there fixed it. I've run TFC, ComboFix, and the malwarebytes thing and came up clean on those.

Edited by Akari666, 06 July 2009 - 03:43 PM.

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#4
rshaffer61

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If you had no Tech support and ran only the programs you mentioned...which btw running combofix without the instructions of a tech can render your system useless if done wrong..
I would suggest you go through the tutorial, run the logs and programs it suggest.
Then if the issue is not resolved then post in the malware forum and post the logs it request of you.
Virus and malware infection is not always that easy and you can still have hidden infections.

If you want to try something you can try running IE without any addons. This will load the basic IE and you can see if it works. If not then you may have a browser Hijack still. You will need IE to do the updates from Microsoft. You can try to update IE to IE8 but before you do that I again will suggest the Tech support in malware forum.

Let me know how you would like to proceed.
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#5
Akari666

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I get the idea I'm going about this all backwards.

I originally had the google redirect virus, and asked about it in the malware forums. I was sent to the general guide to remove it, followed that guide, and successfully removed the virus on my own. This IE problem seems to be a sideeffect, and after asking in the same thread, I was redirected to the Windows XP thread.

I suppose I can go to the Malware forum again for this, though I get the idea I'm going in circles. I shall link back to this thread though.
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#6
rshaffer61

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Did you try the IE without addons to see if the issue still happens?
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