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Blue Screen of death


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#1
Vaio_Troubles

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Hi to all, I'm in need of serious help. I have a Sony Vaio PCG K37 with Win XP SP_2. I first encountered the BSOD a few weeks ago. It just started out of nowhere and would reboot with no issues. Until recently it keeps popping up randomly. I tried to do a recovery to resolve the problem however a few hours after the recovery the BSOD returned. I would REALLY appreciate all and any HELP I can GET. I use this as my primary computer for college and right now can't afford another. Here is the error signature that pops up after I reboot , it's been the same since the first BSOD -

BCCode: 4e BCP1: 00000099 BCP2: 000F00CF

BCP3: 00000003 BCP4:00000000 OSVer:5_1_2600 SP:2_0 Product 768_1

Edited by Vaio_Troubles, 08 July 2009 - 05:40 AM.

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#2
Vaio_Troubles

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This is the stop code

*** STOP: 0x0000008E (0XC0000005, 0X8054BA3B, 0XB2886358, 0X00000000)
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#3
rshaffer61

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Let's check your memory and make sure there is no issue with it. Download memtest86 from the link in my signature below.


Get the file that is named Download - The one you want is "Download - Pre-compiled Bootable ISO (.zip). When it downloads, it will be labeled memtest86+2.11.iso.zip
Unzip the file once you download it. You should have a .iso file in the unzipped directory. It will look like a zip file in some cases but the file name will now be memtest86+2.11.iso

if you don't have a burning program that will burn .ISO files get burncdcc in my signature below.

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

Make sure the bios is set for the cd drive as the first boot device
Put the cd in the cd drive and then boot your computer.

Running the Diagnostic Program:

The basic diagnostic screen has five main sections of relevant information. Three at the top which are labeled, PASS %, TEST %, and TEST #. This will basically show you the total progress of the current test, the overall progress of the diagnostic test, and the test number is currently performing.

On the middle left hand side of the of the program interface there is a “Wall Time” section that will keep track of how long the diagnostic test has been running for. This just gives you an idea if you are not attending the testing process.

The main section to look for is the lower half of the screen which is usually blank. As long as the memory testing is going ok with no errors this section of the screen should remain blank. If the diagnostic program finds any serious faults in the memory you will see it display a memory dump of address’s in this section. This is similar to what is displayed on your screen when you encounter a blue screen of death.

You now have most everything you need to know about setting up and testing your memory with diagnostic programs. This guide should help you get to the source of any intermittent problems related to your memory.


Run memtest for at least 2 hours
If it starts showing any errors during that time then you will have to replace the memory
If there are no errors after 2 hours press Esc and that will end the tests
We will then try other options
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#4
Vaio_Troubles

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Thanks for the help I get 3500 errors on test 3 and then everything freezes. Would you happen to know how to replace the ram on a vaio pcg k37
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#5
rshaffer61

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Well now that is interesting. A serious memory issue you have got I see. Seeing that the system cannot remain running for a online scan:

I suggest you go to Newegg Memory Configurator and provide the needed information in the drop down menu's. This will give you the suggested memory upgrades and maximum amount of memory your system will accept.

Edited by rshaffer61, 08 July 2009 - 08:34 AM.

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#6
happyrock

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go here and download the manual for your system...beginning on page 137 of the manual ...it will tell you how to replace the ram

Edited by happyrock, 08 July 2009 - 08:43 AM.

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#7
Vaio_Troubles

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thank you once again.
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#8
happyrock

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your welcome... :)
go here to see what your computer can support as far as memory is concerned..get the size and speed...you don't have to buy from them...just see exactly what you need..

Edited by happyrock, 08 July 2009 - 05:17 PM.

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