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PcScnSrv.exe corrupt file


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#1
wildcat76

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Hi everyone. I'm a newbie to this community and I greatly appreciate your assistance. I'm not a techno-phobe but I'm hesitant to jump into the fray without getting as much support and knowledge as possible. So here's the necessary info:

I use Windows 2000 Professional (I know I'm behind the times but this works for me at this time).

My computer is plugged into a CyberPower battery. We had some sort of electricity issue--the outlet that the battery was plugged into stopped working (only the bottom half of the outlet); and therefore my computer automatically shutdown. The circuit breaker was checked and upon resolving the electricity outlet issue, I restarted my computer. I got the message:

PcScnSrv.exe - Corrupt File The file or directory C: is corrupt and unreadable. Please run the Chkdsk utility.

I ran Chkdsk and it said:

WARNING! F parameter is not specified.
Running CHKDSK in read-only mode.

CHKDSK verifying files (Stage 1 of 3)

It deleted some corrupt attribute records from several files and also deleted some orphan file record segments.

The next message said:
Errors found. Cannot continue in read-only mode.


Can anyone tell me the correct method to continue and complete the chkdsk utility?

Thank you so much!
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#2
NeonFx

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The correct command would be:

chkdsk /f /r

Go ahead and run that, but this might not fix your issue.

Do you have your installation CD?

Edited by NeonFx, 08 July 2009 - 11:48 PM.

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#3
wildcat76

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Hi Neonfx,

Thanks for the advice.
I still can use my computer and I can access my C drive
without fixing that corrupt file issue.

But, I do have several questions:

Does the PcScnSrv.exe mean I don't have the screen saver
capability?

So, if it doesn't work -- I need to reinstall the operating
system Windows 2000 Professional?

Yikes--that worries me. Since once before I had an inaccessible
boot device error message. I had to reinstall Windows 2000
without calling that tech support company (that rhymes with
Leak-Skwad.) I ended up with WINNT and WINNT2.

Should I go ahead and do that chkdsk /f /r

:)
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#4
NeonFx

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Yes please, go ahead and run that command from the command line prompt.

The reason I was asking if you had that CD was because we might be able to find a copy of that file on that CD, not because I wanted to suggest a reinstall. Doing some research though, it seems that that file might belong to Trend Micro and their security software.

If the chkdsk does not work you could attempt a reinstall of that software and see if that solves the issue.

Edited by NeonFx, 09 July 2009 - 12:45 AM.

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#5
wildcat76

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Thanks NeonFx.

I'll do that. Thinking positively and moving forward.

Actually, I think I'll do it in the morning when I'm wide-tailed
and bushy-eyed :)

Thank you very much.
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#6
NeonFx

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Sure thing. Also, if you do not like Trend Micro, or if the subscription you paid for is almost up you might want to think about getting a free solution instead. Let me know how it goes.

The chkdsk /f /r command will probably ask you to reboot your computer so that it can perform the scans before windows starts. Just letting you know so you don't worry.
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